Public bug reported: Plugging in my Sony Walkman NWZ-E354 reveals that it is only seen as a USB Mass Storage device, and not as a fully-MTP capable device. Functionally, the player works fine for transferring and listening to music, podcasts, and watching video (WMA only) as a UMS device. However, Playlists, Album Art, and other extended functionality is missing.
Looking at the device with mtp-detect yielded nothing until I tried as root with sudo, and then I recieved the message > Device 0 (VID=054c and PID=04cb) is UNKNOWN. > Please report this VID/PID and the device model to the libmtp development team > Found 1 device(s): > 054c:04cb @ bus 1, dev 13 ending with an unsuccessful attempt to communicate with the device. Ideally, I should be able to mount this device as either MTP or UMS, since both protocols are fully supported by the player. Thanks, and logs follow below. $ mtp-detect libmtp version: 1.0.3 Listing raw device(s) No raw devices found. $ sudo mtp-detect [sudo] password for troyr: libmtp version: 1.0.3 Listing raw device(s) Device 0 (VID=054c and PID=04cb) is UNKNOWN. Please report this VID/PID and the device model to the libmtp development team Found 1 device(s): 054c:04cb @ bus 1, dev 13 Attempting to connect device(s) ignoring usb_claim_interface = -16ignoring usb_claim_interface = -22PTP_ERROR_IO: Trying again after re-initializing USB interface inep: usb_get_endpoint_status(): Device or resource busy outep: usb_get_endpoint_status(): Device or resource busy usb_clear_halt() on IN endpoint: Device or resource busy usb_clear_halt() on OUT endpoint: Device or resource busy usb_clear_halt() on INTERRUPT endpoint: Device or resource busy ignoring usb_claim_interface = -16ignoring usb_claim_interface = -22LIBMTP PANIC: Could not open session! (Return code 767) Try to reset the device. Unable to open raw device 0 OK $ lsb_release -rd Description: Ubuntu 10.10 Release: 10.10 $ apt-cache policy mtp-tools mtp-tools: Installed: 1.0.3-4 Candidate: 1.0.3-4 Version table: *** 1.0.3-4 0 500 http://ca.archive.ubuntu.com/ubuntu/ maverick/main i386 Packages 100 /var/lib/dpkg/status ** Affects: libmtp (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/770063 Title: Sony NWZ-E354 not detected as MTP device (mtp-detect reports UNKNOWN) -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs