Public bug reported:

This happened when the update manager tried to update the kernel.

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-9-generic 2.6.38-9.43
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  matt       1218 F.... pulseaudio
 /dev/snd/controlC0:  matt       1218 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x93300000 irq 45'
   Mixer name   : 'SigmaTel STAC9221 A1'
   Components   : 'HDA:83847680,80860b0b,00103201'
   Controls      : 22
   Simple ctrls  : 15
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0x93000000 irq 17'
   Mixer name   : 'Nvidia GPU 0d HDMI/DP'
   Components   : 'HDA:10de000d,10de0101,00100100'
   Controls      : 16
   Simple ctrls  : 4
Card2.Amixer.info:
 Card hw:2 'Webcam'/'Dynex Dynex 1.3MP Webcam at usb-0000:00:1d.7-3, high speed'
   Mixer name   : 'USB Mixer'
   Components   : 'USB19ff:0102'
   Controls      : 2
   Simple ctrls  : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3328
   Mono: Capture 2816 [85%] [29.00dB] [on]
Date: Mon May  2 13:28:22 2011
ErrorMessage: subprocess new pre-installation script returned error exit status 
128
HibernationDevice: RESUME=UUID=3a7b98b6-dc5d-4ee8-ab24-331a454c5f7f
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-9-generic 
root=UUID=1c7c3d87-6887-46f2-b0e9-ca8e36db4a31 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-9-generic N/A
 linux-backports-modules-2.6.38-9-generic  N/A
 linux-firmware                            1.52
RfKill:
 
SourcePackage: linux
Title: package linux-image-2.6.38-9-generic 2.6.38-9.43 failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/20/2007
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SN94510J.86A.0102.2007.0720.0604
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: D945PSN
dmi.board.vendor: Intel Corporation
dmi.board.version: AAC96906-402
dmi.chassis.type: 2
dmi.modalias: 
dmi:bvnIntelCorp.:bvrSN94510J.86A.0102.2007.0720.0604:bd07/20/2007:svn:pn:pvr:rvnIntelCorporation:rnD945PSN:rvrAAC96906-402:cvn:ct2:cvr:

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package natty

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https://bugs.launchpad.net/bugs/776223

Title:
  package linux-image-2.6.38-9-generic 2.6.38-9.43 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

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