Public bug reported:
1) Ubuntu Release: 11.04
2) package -- alsa-base: 1.0.24+dfsg0ubuntu1
3) What I expected to happen: to hear sound from my Turtle Beach AudioAdvantage
/ Roadie (older name for the same thing) USB external sound card
4) What actually happened:
There is every visual indication that Ubuntu recognizes the card and is playing
sound, but no sound comes out at all. I ran ubuntu-bug on recommendation to
test and i see that it raised the volume to maximum to play the test tones, and
still no results. Interestingly, the mic on this soundcard appears to operate
perfectly (tapping it produces activity in the monitor) but I can't hear it to
be sure.
This card is recognized in every other (previous) version of Ubuntu I've
tried it in and has always worked very well. It currently runs
perfectly in Linux Mint, Windows XP, and Windows 7 (on the same
computer). Ubuntu 11.04 Beta was the first place I saw this problem and
it has not be resolved in release. I have also tried in Kubuntu 11.04
Beta to the same result (I have not tried Kubuntu release yet).
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: guyven 1463 F.... pulseaudio
/dev/snd/controlC2: guyven 1463 F.... pulseaudio
/dev/snd/pcmC2D0p: guyven 1463 F...m pulseaudio
/dev/snd/controlC1: guyven 1463 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf3ff4000 irq 44'
Mixer name : 'Realtek ALC889'
Components : 'HDA:10ec0889,10de0175,00100004'
Controls : 40
Simple ctrls : 22
Card1.Amixer.info:
Card hw:1 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:1a.7-4, high
speed'
Mixer name : 'USB Mixer'
Components : 'USB046d:0809'
Controls : 2
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 17
Mono: Capture 0 [0%] [6.00dB] [on]
Card2.Amixer.info:
Card hw:2 'Audio'/'USB Audio at usb-0000:00:1d.0-1, full speed'
Mixer name : 'USB Mixer'
Components : 'USB10f5:0200'
Controls : 12
Simple ctrls : 7
Date: Thu May 5 23:45:23 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio failed
Symptom_Card: Audio Advantage Roadie - USB Audio
Symptom_DevicesInUse: 1463 1463 1463 1463
Symptom_Type: No sound at all
Title: [USB-Audio - USB Audio, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/26/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: 132-BL-E758
dmi.board.vendor: EVGA
dmi.board.version: Tylersburg
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias:
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd10/26/2010:svnOEM:pnOEM:pvrOEM:rvnEVGA:rn132-BL-E758:rvrTylersburg:cvnOEM:ct3:cvrOEM:
dmi.product.name: OEM
dmi.product.version: OEM
dmi.sys.vendor: OEM
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug natty running-unity
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https://bugs.launchpad.net/bugs/778515
Title:
[USB-Audio - Turtle Beach AudioAdvantage / Roadie, playback] No sound
at all
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