Interesting read about reporting bugs, but actually, what exactly are
you missing?

All of these are already answered above:

1. the specific steps or actions you took that caused you to encounter the 
problem,
- try to set claws as default mail application (with the 
gnome-default-applications-properties tool)

2. the behavior you expected, and
- that I can select claws as the default mail application

3. the behavior you actually encountered (in as much detail as possible).
- i can't select it

4. The actual distribution and release you are using.
ubuntu; natty

5. If this is Ubuntu 11.04, is this classic or Unity desktop?
both, shouldn't matter anyway since it is both gnome

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https://bugs.launchpad.net/bugs/788113

Title:
  can't set as preferred email application (anymore)

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