If you can see the folders of the drive, generally it is mounted.  Can
you explain this in more detail?  Also attach the output of "dmesg",
"mount" and "ls /media"

Thanks

** Changed in: Ubuntu
     Assignee: (unassigned) => Steven Harms
       Status: Unconfirmed => Needs Info

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Hard drive won't mount when booting from DVD.  Can see folders on hard drive, 
but won't mount
https://bugs.launchpad.net/bugs/109421
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