Sorry for slow response. I have updated the report with the empathy version and the steps to reproduce. Actually this is not really a bug, but rather just bad error message.
** Description changed: Binary package hint: empathy + + I am using empathy 2.34.0. I received the following message when the sound capture failed during an audio call: There was a failure in the call engine: Could not link source The underlying problem turned out to be incorrect configuration of the default gstreamer source. I had /system/gstreamer/0.10/default/audiosrc GConf key set to "osssrc" while I did not have OSS installed. ALSA-based applications worked perfectly so I had no idea why empathy would fail. - The problem became obvious when I executed the following command: gst- + + So, steps to reproduce: + - Set the value of gconf variable '/system/gstreamer/0.10/default/audiosrc' to 'osssrc' without OSS installed. + - Run empathy. + - Connect to a google talk, for example. + - Try to make an audio or video-call. + + You will receive that confusing message. + + + The problem becomes obvious when I execute the following command: gst- launch-0.10 gconfaudiosrc ! gconfaudiosink - The output clearly showed what went wrong: + The output shows what's wrong: ERROR: from element /GstBin:bin0/GstOssSrc:osssrc0: Could not open audio device for recording. Additional debug info: gstosssrc.c(379): gst_oss_src_open (): /GstBin:bin0/GstOssSrc:osssrc0: Unable to open device /dev/dsp for recording: No such file or directory - I think it would be great if the empathy error "Technical details" - showed this information or at least hint what it was trying to do (open - the "gconfaudiosrc" gstreamer element). - Even a slight modification of the error message could make it vastly more useful: + I think it would be great if the empathy error "Technical details" showed the information reported or at least hint what it was trying to do (open the "gconfaudiosrc" gstreamer element). + + Even a slight modification of the error message could make it vastly more useful, like "Could not link gstreamer source 'gconfaudiosrc'." -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/689426 Title: Confusing error message when an audio call fails -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs