Are you still being affected by this behaviour in the latest release
included in Ubuntu Natty Narwhal? I have checked this issue setting my
personal account but it works fine for me.

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Medium

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/758240

Title:
  Can't connect to GTalk with empathy, worked in 10.10.

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