apport information ** Tags added: apport-collected
** Description changed: I have both a Western Digital MyPassport Essential 500GB harddisk and a Seagate FreeAgent GoFlex Desk 2TB working ok on my ASUS U3S6 XHCI controller in USB 3.0 mode. Currently I'm using ubuntu 10.04 (Lucid). When I disconnect the devices, and connect a USB 3.0 hub (DeLock USB 3.0 External HUB 4 Port), the HUB is detected by linux, but no USB 3.0 devices (i.e. the mentioned HDDs) connected to said HUB. USB 2.0 devices connected to the HUB are detected and working properly, though. When connecting the hub, 2109:0810 and 2109:3431 appear in "lsusb". I've got the HUB working in 3.0 mode by means of compiling a kernel from git: dbe79bbe9dcb22cb3651c46f18943477141ca452 (USB 3.0 Hub Changes). I'm not 100% sure if this is the exact commit enabling USB 3.0 HUB operation, but there is strong evidence for it. If this is "the fix", the next ubuntu release (11.10) will likely support USB 3.0 HUBs "out of the box". - In addition to 10.04, I also tried the HUB on 11.04 (natty), observing - the same problem. For now I'll omit the "default" system information, - because I believe the problem is not related to my particular hardware - setup. If you request, I'm happy to submit this information too. + In addition to 10.04, I also tried the HUB on 11.04 (natty), observing the same problem. For now I'll omit the "default" system information, because I believe the problem is not related to my particular hardware setup. If you request, I'm happy to submit this information too. + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: eduard 2509 F.... pulseaudio + CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden + Card0.Amixer.info: + Card hw:0 'SB'/'HDA ATI SB at 0xf9ff4000 irq 16' + Mixer name : 'Analog Devices AD1988B' + Components : 'HDA:11d4198b,1043829b,00100400' + Controls : 48 + Simple ctrls : 27 + Card1.Amixer.info: + Card hw:1 'DMX6Fire'/'TerraTec DMX6Fire at 0xe800, irq 21' + Mixer name : 'ICE1712 - multitrack' + Components : '' + Controls : 77 + Simple ctrls : 51 + DistroRelease: Ubuntu 10.04 + HibernationDevice: RESUME=UUID=2469877a-02d2-4be6-813f-27f2d5ad992a + InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1) + IwConfig: + lo no wireless extensions. + + eth0 no wireless extensions. + + virbr0 no wireless extensions. + MachineType: System manufacturer System Product Name + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-33-generic root=UUID=53ba0584-86de-470e-928e-3a12ac9c278c ro ahci.marvell_enable=1 + ProcEnviron: + SHELL=/bin/bash + PATH=(custom, user) + LANG=de_AT.UTF-8 + ProcVersionSignature: Ubuntu 2.6.32-33.70-generic 2.6.32.41+drm33.18 + Regression: No + RelatedPackageVersions: linux-firmware 1.34.7 + Reproducible: Yes + RfKill: + + Tags: lucid needs-upstream-testing + Uname: Linux 2.6.32-33-generic x86_64 + UserGroups: adm admin audio cdrom cyberjack dialout dip fuse libvirtd netdev plugdev sambashare src video + dmi.bios.date: 11/21/2008 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1406 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: M3A32-MVP DELUXE + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1406:bd11/21/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A32-MVPDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaDevices.txt" https://bugs.edge.launchpad.net/bugs/783097/+attachment/2216445/+files/AlsaDevices.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/783097 Title: USB 3.0 devices not working behind USB 3.0 HUBs To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/783097/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs