apport information ** Tags added: apport-collected natty running-unity
** Description changed: I have a computer with a MSI mainboard MS7519 with an Intel chipset. The CPU is an Intel Core 2 Duo E8400. My Ubuntu system is Natty with the 2.6.38-10 kernel. I have installed a Transcend USB 3.0 Expansion card TS-PDU3, and connect an Iomega external harddisk to the connector. The harddisk is not recognized. The harddisk is recognized on a Windows 7 system on the same computer, after installation of the driver supplied by Transcend. I hasve tried to run Apport, but the system freezes shortly after I am asked to connect the harddisk, and a power-off is necessary. Please let me know which further information I can connect. Same problem exists in Oneiric Alpha3. Best regards Per Gjerlov e-mail: p...@gjerlov.dk + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: gjerlov 1520 F.... pulseaudio + /dev/snd/controlC1: gjerlov 1520 F.... pulseaudio + /dev/snd/controlC0: gjerlov 1520 F.... pulseaudio + CRDA: Error: [Errno 2] Ingen sådan fil eller filkatalog + Card0.Amixer.info: + Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 49' + Mixer name : 'Realtek ALC888' + Components : 'HDA:10ec0888,14627519,00100001' + Controls : 33 + Simple ctrls : 19 + Card1.Amixer.info: + Card hw:1 'default'/'Yealink Network Technology Ltd. VOIP USB Phone at usb-0000:00:1d.0-1' + Mixer name : 'USB Mixer' + Components : 'USB6993:b001' + Controls : 8 + Simple ctrls : 4 + Card2.Amixer.info: + Card hw:2 'Camera'/' USB2.0 1.3MP UVC Camera at usb-0000:06:06.2-2.2, high speed' + Mixer name : 'USB Mixer' + Components : 'USB04f2:a133' + Controls : 2 + Simple ctrls : 1 + Card2.Amixer.values: + Simple mixer control 'Mic',0 + Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum + Capture channels: Mono + Limits: Capture 0 - 3328 + Mono: Capture 2048 [62%] [26.00dB] [on] + DistroRelease: Ubuntu 11.04 + HibernationDevice: RESUME=UUID=181768d1-db78-46f8-bb99-d66002e030a5 + InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1) + IwConfig: + lo no wireless extensions. + + eth0 no wireless extensions. + + eth1 no wireless extensions. + MachineType: MICRO-STAR INTERNATIONAL CO.,LTD M5-7519 + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcEnviron: + LANGUAGE=da_DK:en + LANG=da_DK.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=84f1cd18-04dc-42ad-8d7d-00b22cb74040 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7 + RelatedPackageVersions: + linux-restricted-modules-2.6.38-10-generic N/A + linux-backports-modules-2.6.38-10-generic N/A + linux-firmware 1.52 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: natty running-unity + Uname: Linux 2.6.38-10-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 02/20/2009 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: V1.13B2 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: M5-7519 + dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD + dmi.board.version: 1.0 + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.13B2:bd02/20/2009:svnMICRO-STARINTERNATIONALCO.,LTD:pnM5-7519:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnM5-7519:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0: + dmi.product.name: M5-7519 + dmi.product.version: 1.0 + dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/825722/+attachment/2282271/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/825722 Title: External USB3 harddisk do not connect To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/825722/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
