Bas, as mentioned in comment #1, otrs2 is community maintained and not
officially supported so an update will not be made by the security team.
If you are able, I suggest posting a debdiff for this issue. When a
debdiff is available, members of the security team will review it and
publish the package. See the following link for more information:
https://wiki.ubuntu.com/SecurityTeam/UpdateProcedures.

** Also affects: otrs2 (Ubuntu Lucid)
   Importance: Undecided
       Status: New

** Changed in: otrs2 (Ubuntu)
       Status: In Progress => Fix Released

** Changed in: otrs2 (Ubuntu Lucid)
       Status: New => Triaged

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https://bugs.launchpad.net/bugs/675324

Title:
  Multiple XSS and denial of service vulnerabilitie

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