Public bug reported:
When booting the system from a live CD/USB device and selecting the
option to install Ubuntu (not to test drive before install), if Ubiquity
crashes (like for me with bug #743359) a popup appears telling you to
"file a new bug report using the command `ubuntu-bug ubiquity` in a
terminal". However, it is not possible to open a terminal if you are
directly installing, or at least I couldn't find a way to start a
terminal. I had to restart the VM, and this time select the option to
lauch Ubuntu to test it. From there I launched the install (which also
failed). Then I was able to start a terminal and issue the command.
Instead of telling the user to open a terminal, why not add a button on
the error popup that would open a terminal with the needed command?
Maybe it's even not necessary to launch a terminal, since the `ubuntu-
bug` command opens its own popups telling the user that it's collecting
information, etc. Not requiring the user to manually open the terminal
would be a user-friendly improvement.
FYI, I did try to use Ctrl Alt F2, F3, etc. to open a tty to run the
`ubuntu-bug`command, but nothing happened. Maybe it's because it's in
VMware? Anyway, I guess since `ubuntu-bug` then opens GTK popups, it
would probably not work in a tty... Or maybe it would, but it's not
really relevant to this bug report!
** Affects: ubiquity (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/843933
Title:
Impossible to run ubuntu-bug when Ubiquity crashes
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