** Description changed:
- Binary package hint: software-center
+ lp:~mvo/software-center/reviews branch r1347
+ software-center trunk r2338, Ubuntu 11.10 beta 1
- Using r1347 of lp:~mvo/software-center/reviews branch.
- If you click on the hyperlink to start a review when there is no internet
connection the 'Signing In' spinner screen of the submit review window hangs,
continuing to spin and not advising the user that it has not been able to sign
in.
+ 1. Go to the software item screen for something you have installed, and
choose "Write a review".
+ 2. Sign in to Ubuntu SSO if necessary.
+ 3. Cancel the review process.
+ 4. Disconnect from the Internet.
+ 5. Before "Write your own review" becomes insensitive, click it again.
+ 6. In the review dialog click "Cancel".
- Furthermore, clicking on the cancel button doesn't work from this
- situation and the only way to exit is to close the window.
+ What happens:
+ 5. The 'Signing In' spinner screen of the submit review window hangs,
continuing to spin and not advising the user that it has not been able to sign
in.
+ 6. A traceback: "ServerNotFoundError: Unable to find the server at
login.ubuntu.com".
- Attached file shows tracebacks for both issues.
+ What should happen: either
+ * the review dialog should not appear until you are already signed in
(compare bug 851108); or
+ * the review dialog should close automatically if (a) you aren't signed in
and (b) there's no Internet connection.
- Steps to re-produce (assume SSO has already been authenticated with a
password prior)
- 1. Run Software Center (using run_against_rnr_Staging_env.sh)
- 2. Get Software > Accessories > 7-zip
- 3. Disconnect internet connection
- 4. Click hyperlink saying 'Be the first to review'
- 5. Submit review window appears saying 'Signing In' with a spinner.
Exception traceback is written to terminal due to inability to connect to
server.
- 6. Press Cancel. Nothing happens, exception traceback is written to terminal.
- 7. Press X button on submit review window to close.
-
- Expectation:
- 1. Failure to sign in should alert user to problem in GUI.
- 2. Cancel button should destroy window.
+ (This report previously also covered the Cancel button not working at
+ all, which has since been fixed.)
** Changed in: software-center (Ubuntu)
Status: New => Triaged
** Changed in: software-center (Ubuntu)
Importance: Undecided => Medium
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https://bugs.launchpad.net/bugs/697504
Title:
Submit Review sign in hangs when no connection
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