Waiting for SEG to acknowledge the escalation
#woseg

** Description changed:

  DESCRIPTION
  
  This is a Canonical Support escalation according to processes defined
  in:
  
  
https://wiki.canonical.com/CorporateServices/GSS/TechnicalSupport/SupportDistroEscalation
  
  Assigned escalation priority: MEDIUM
  
  QA Team response deadline: Sep 21, 16:00 UTC+2
  
  Overview:
  
  When triggering the kdump functionality to capture a vmcore on Natty
  (and Oneiric), the capture of the vmcore by the 0_kdump script fails and
  only leaves a vmcore.log file containing the following :
  
  /root/usr/bin/makedumpfile: error while loading shared libraries:
  libdw.so.1: cannot open shared object file: No such file or directory
  
  Reproducible: 100%
  
+  - Install Natty without using LVM (otherwise, this will use a separate /boot 
partition which will mask the problem with another bug : LP#828742)
+  - Install the linux-crashdump meta-package and dependancies
+  - Modify /etc/grub.d/10_linux to increase the reserved memory to 128Mb with 
the following statement :
+     crashkernel=384M-2G:128M,2G-:128M
+  - Trigger a crashdump from the root account with
+    # echo c > /proc/sysrq-trigger
+ 
  Workaround:
  
  Use Maverick or Lucid that do have a statically built makedumpfile
  
  Business concern:
  
  This situation renders the kdump functionality unusable and will cause
  problems when customer encounter panics that they want to have analyzed.
  
  Request:
  
  Include a dependancy to makedumpfile-static in the linux-crashdump meta-
  package and fix the 0_kdump script to invoke the statically built
  makedumpfile that is loaded in the initramfs
  
  Public bug :
  
  https://bugs.launchpad.net/ubuntu/+source/kexec-tools/+bug/785425
  
  REF: 500D000000FbMmc
  PUB: 785425

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to the bug report.
https://bugs.launchpad.net/bugs/851945

Title:
  P3:[Natty]:makedumpfile is only available as shared library which
  breaks kdump functionality

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/makedumpfile/+bug/851945/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to