Can you attach your PPD file /etc/cups/ppd/DESKJET-920C.ppd? Can you check the default option settings in your printer setup tool? Can you also check the option settings in the application you are using and also attach the file which you have printed? Repeat the print job following the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems?
** Also affects: hplip Importance: Undecided Status: New ** Changed in: hplip Status: New => Incomplete ** Changed in: hplip (Ubuntu) Status: New => Incomplete ** Changed in: hplip (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910071 Title: missing color with Deskjet 920c To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/910071/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs