Public bug reported:
System information:
Ubuntu 10.04 LTS - Lucid Lynx
GNOME Version: 2.30.2, Build Date: Friday 25 June 2010
Linux kernel version 2.6.32-37-generic
Firefox version 3.6.24
Issue description:
The GNONE desktop freezes twice or thrice a day when using Mozilla browser.
Immediately the display goes blank and keyboard hangs. It happens mostly when
scrolling or mouse click in a web page. The HDD led is till blinking and system
detects power button (configured to shutdown computer) press on CPU. On
pressing power button display and keyboard become live again and the display
shows Ubuntu shutdown screen and system is shutdown properly. Please find below
some snippets from system logs when this issue is reproduced. Please let me
know if I need to provide you any additional information.
BR
Sreejith
kern.log:
Jan 15 11:14:41 Thakkudu kernel: [ 3654.268013] [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... GPU hung
Jan 15 11:14:41 Thakkudu kernel: [ 3654.268026] render error detected, EIR:
0x00000000
Jan 15 11:14:41 Thakkudu kernel: [ 3654.268044] [drm:i915_do_wait_request]
*ERROR* i915_do_wait_request returns -5 (awaiting 140368 at 140367)
syslog:
Jan 15 11:14:41 Thakkudu kernel: [ 3654.268013] [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... GPU hung
Jan 15 11:14:41 Thakkudu kernel: [ 3654.268026] render error detected, EIR:
0x00000000
Jan 15 11:14:41 Thakkudu kernel: [ 3654.268044] [drm:i915_do_wait_request]
*ERROR* i915_do_wait_request returns -5 (awaiting 140368 at 140367)
Jan 15 11:14:41 Thakkudu kernel: [ 3654.664096] [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... GPU hung
Jan 15 11:14:41 Thakkudu kernel: [ 3654.664107] render error detected, EIR:
0x00000000
Jan 15 11:14:43 Thakkudu kernel: [ 3656.656014] [drm:i915_gem_idle] *ERROR*
hardware wedged
Jan 15 11:14:48 Thakkudu gdm-simple-slave[1737]: WARNING: Unable to load file
'/etc/gdm/custom.conf': No such file or directory
Jan 15 11:14:49 Thakkudu acpid: client 763[0:0] has disconnected
Jan 15 11:14:49 Thakkudu acpid: client connected from 1741[0:0]
Jan 15 11:14:49 Thakkudu acpid: 1 client rule loaded
Jan 15 11:14:50 Thakkudu pulseaudio[1738]: pid.c: Stale PID file, overwriting.
Jan 15 11:14:50 Thakkudu pulseaudio[1738]: main.c: Unable to contact D-Bus:
org.freedesktop.DBus.Error.NoServer: Failed to connect to socket
/tmp/dbus-LwErI0n9A5: Connection refused
Jan 15 11:14:51 Thakkudu kernel: [ 3663.839686] [drm:i915_gem_entervt_ioctl]
*ERROR* Reenabling wedged hardware, good luck
Jan 15 11:14:51 Thakkudu kernel: [ 3664.164010] [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... GPU hung
Jan 15 11:14:51 Thakkudu kernel: [ 3664.164019] render error detected, EIR:
0x00000000
** Affects: ubuntu
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/916688
Title:
GNOME Desktop freezes and the display goes dark.
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