apport information ** Tags added: apport-collected
** Description changed: System information: Ubuntu 10.04 LTS - Lucid Lynx GNOME Version: 2.30.2, Build Date: Friday 25 June 2010 Linux kernel version 2.6.32-37-generic Firefox version 3.6.24 Issue description: The GNONE desktop freezes twice or thrice a day when using Mozilla browser. Immediately the display goes blank and keyboard hangs. It happens mostly when scrolling or mouse click in a web page. The HDD led is till blinking and system detects power button (configured to shutdown computer) press on CPU. On pressing power button display and keyboard become live again and the display shows Ubuntu shutdown screen and system is shutdown properly. Please find below some snippets from system logs when this issue is reproduced. Please let me know if I need to provide you any additional information. BR Sreejith kern.log: Jan 15 11:14:41 Thakkudu kernel: [ 3654.268013] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:41 Thakkudu kernel: [ 3654.268026] render error detected, EIR: 0x00000000 Jan 15 11:14:41 Thakkudu kernel: [ 3654.268044] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -5 (awaiting 140368 at 140367) syslog: Jan 15 11:14:41 Thakkudu kernel: [ 3654.268013] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:41 Thakkudu kernel: [ 3654.268026] render error detected, EIR: 0x00000000 Jan 15 11:14:41 Thakkudu kernel: [ 3654.268044] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -5 (awaiting 140368 at 140367) Jan 15 11:14:41 Thakkudu kernel: [ 3654.664096] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:41 Thakkudu kernel: [ 3654.664107] render error detected, EIR: 0x00000000 Jan 15 11:14:43 Thakkudu kernel: [ 3656.656014] [drm:i915_gem_idle] *ERROR* hardware wedged Jan 15 11:14:48 Thakkudu gdm-simple-slave[1737]: WARNING: Unable to load file '/etc/gdm/custom.conf': No such file or directory Jan 15 11:14:49 Thakkudu acpid: client 763[0:0] has disconnected Jan 15 11:14:49 Thakkudu acpid: client connected from 1741[0:0] Jan 15 11:14:49 Thakkudu acpid: 1 client rule loaded Jan 15 11:14:50 Thakkudu pulseaudio[1738]: pid.c: Stale PID file, overwriting. Jan 15 11:14:50 Thakkudu pulseaudio[1738]: main.c: Unable to contact D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket /tmp/dbus-LwErI0n9A5: Connection refused Jan 15 11:14:51 Thakkudu kernel: [ 3663.839686] [drm:i915_gem_entervt_ioctl] *ERROR* Reenabling wedged hardware, good luck Jan 15 11:14:51 Thakkudu kernel: [ 3664.164010] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:51 Thakkudu kernel: [ 3664.164019] render error detected, EIR: 0x00000000 + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. + Architecture: i386 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: sreejith 1320 F.... pulseaudio + CRDA: Error: [Errno 2] No such file or directory + Card0.Amixer.info: + Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17' + Mixer name : 'Analog Devices AD1981B' + Components : 'AC97a:41445374' + Controls : 28 + Simple ctrls : 20 + CurrentDmesg: + [ 19.816165] b44: eth1: Link is up at 100 Mbps, full duplex. + [ 19.816171] b44: eth1: Flow control is off for TX and off for RX. + [ 19.816264] ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready + [ 26.940063] eth0: no IPv6 routers present + [ 30.640034] eth1: no IPv6 routers present + DistroRelease: Ubuntu 10.04 + HibernationDevice: RESUME=UUID=567fd50e-fa3e-4cff-85f5-a87915a31b0a + InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1) + IwConfig: + lo no wireless extensions. + + eth0 no wireless extensions. + + eth1 no wireless extensions. + Lsusb: + Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Hewlett-Packard HP d220 MT(DG998AV) + Package: linux (not installed) + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic root=UUID=5f3f5051-df30-4294-954c-f66bcb19d13b ro crashkernel=384M-2G:64M,2G-:128M quiet splash + ProcEnviron: + LANG=en_IN + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21 + Regression: Yes + RelatedPackageVersions: linux-firmware 1.34.7 + Reproducible: Yes + RfKill: + + Tags: lucid graphics regression-release needs-upstream-testing + Uname: Linux 2.6.32-37-generic i686 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 11/14/2003 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1.09 + dmi.board.name: 0888h + dmi.board.vendor: Lite-On Tech. + dmi.chassis.type: 3 + dmi.chassis.vendor: Hewlett-Packard + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.09:bd11/14/2003:svnHewlett-Packard:pnHPd220MT(DG998AV):pvr:rvnLite-OnTech.:rn0888h:rvr:cvnHewlett-Packard:ct3:cvr: + dmi.product.name: HP d220 MT(DG998AV) + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaDevices.txt" https://bugs.edge.launchpad.net/bugs/916688/+attachment/2687480/+files/AlsaDevices.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
