Bug #904853 is related: for a i386 package installed with --force-
architecture on an amd64 system, the Synaptic symptom is the same ("The
list of installed files is only available for installed packages" ). The
info files in /var/lib/dpkg/info don't have a :i386 in the filename, as
(I'm guessing) Synaptic figures for an :i386 package they should.

jani@saegusa:tmp$ ls /var/lib/dpkg/info/lightscribe*
/var/lib/dpkg/info/lightscribe.conffiles  /var/lib/dpkg/info/lightscribe.list  
/var/lib/dpkg/info/lightscribe.postinst

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https://bugs.launchpad.net/bugs/780469

Title:
  Does not show list of files for multiarch packages

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