Hi Jerome,
Thanks for providing all the logs. The device HP Deskjet 920c has two
print queues :
DESKJET-920C
------------
Type: Printer
Device URI: hp:/usb/DeskJet_920C?serial=HU18T6Q2BVBI
PPD: /etc/cups/ppd/DESKJET-920C.ppd
PPD Description: HP DeskJet 920C - CUPS+Gutenprint v5.2.7
Printer status: printer DESKJET-920C is idle. enabled since mar. 03 janv. 2012
14:55:26 CET
Communication status: Good
DeskJet_920C
------------
Type: Printer
Device URI: hp:/usb/DeskJet_920C?serial=HU18T6Q2BVBI
PPD: /etc/cups/ppd/DeskJet_920C.ppd
PPD Description: HP Deskjet 920c, hpcups 3.11.12
Printer status: printer DeskJet_920C is idle. enabled since lun. 23 janv. 2012
17:01:42 CET
Rendering completed
Communication status: Good
One queue configured with the PPD HP DeskJet 920C - CUPS+Gutenprint
v5.2.7 and another with HP Deskjet 920c, hpcups 3.11.12. I believe that
when you are sending out the print job it is taking the color options
from the HP DeskJet 920C - CUPS+Gutenprint v5.2.7 PPD.
Can you delete all the existing print queues for this printer and
configure the device again with only "hp-setup" command and check if
the device is printing color.
Let us know on the same.
Regards,
Goutam
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https://bugs.launchpad.net/bugs/910071
Title:
missing color with Deskjet 920c
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