Public bug reported:
When starting Thunderbird, I end up with a window that is only partially
drawn (see attached screenshot) and completely un-responsive. When
starting from the command line, I get the following output:
-- Exception object --
+ QueryInterface (function) 3 lines
+ message (string) 'Component returned failure code: 0x80570016
(NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]'
+ result (number) 2153185302
+ name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE'
+ filename (string) 'chrome://messenger/content/search.xml'
+ lineNumber (number) 109
+ columnNumber (number) 0
+ location (object) JS frame :: chrome://messenger/content/search.xml :: ::
line 109
+ inner (object) null
+ data (object) null
+ initialize (function) 3 lines
*
Note that this issue only started appearing after the package updates
done on 16 Feb 2012.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6
Uname: Linux 3.2.0-16-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bruno 2092 F.... pulseaudio
BuildID: 20120216214806
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:14f1506e,17aa21e8,00100002
HDA:80862805,80860101,00100000'
Controls : 27
Simple ctrls : 9
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
unknown'
Mixer name : 'ThinkPad EC (unknown)'
Components : ''
Controls : 1
Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Channel: beta
Date: Fri Feb 17 12:17:10 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExtensions: EDS Contact Integration -
ID=edsintegrat...@mozilla.com, Version=0.3.9, minVersion=7.0,
maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
IpRoute:
default via 192.168.0.1 dev wlan0 proto static
10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2
Prefs:
places.database.lastMaintenance - 1329166842
extensions.lastAppVersion - 11.0
network.cookie.prefsMigrated - true
places.history.expiration.transient_optimal_database_size - 167772160
places.history.expiration.transient_current_max_pages - 104858
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-02-11 (5 days ago)
dmi.bios.date: 06/20/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8MET22WW (1.22 )
dmi.board.asset.tag: Not Available
dmi.board.name: 12942NG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr8MET22WW(1.22):bd06/20/2011:svnLENOVO:pn12942NG:pvrThinkPadX1:rvnLENOVO:rn12942NG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 12942NG
dmi.product.version: ThinkPad X1
dmi.sys.vendor: LENOVO
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug beta-channel precise
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https://bugs.launchpad.net/bugs/934155
Title:
Thunderbird fails to initialise properly and reports exception
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