@Phil, please try apport-collect again. The package needed to be set to alsa-driver to collect audio information.
** Package changed: alsa-utils (Ubuntu) => alsa-driver (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/962522 Title: No sound at all on 12.04 install To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/962522/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs