On Sat, Apr 21, 2012 at 01:25:29AM -0000, Edward Donovan wrote: > I still do not grok bug patterns enough; excuse me. For me and other > recent reporters, it's the traceback which matches bug 628104, and is > automatically duped to it. The client-side duping catches it; if you > manually upload the crash, the server-side retracing catches it.
The issue is that we have no idea what you're referring to here as "client-side duping". We have bug patterns, which tell apport not to file a bug report but direct the user to a web page instead; but there is no bug pattern in place for this bug. There's the apport crash retracer which identifies duplicates, but that only happens *after* a new bug report has been filed, and we see no record of new bug reports being filed. So we frankly have no idea what you're seeing, because it doesn't match the developers' understanding of how apport works. I think you will need to walk us through, page-by-page and quoting word for word, what you see on your system when the crash report appears, so we can understand exactly what's going on. > You can see a number of reports there, in recent months. Ignore my > multiple comments, since I'm summarizing here, and since most are > outdated now, but I can't delete them. Bug #628104 has new comments, but it has never had a bug pattern and there are no duplicate bugs against it since May 2011. Bug #855394 had a bug pattern which was being used to track hits, and received none from January to the end of March. So while I believe that apport directed you here, I don't know *how*, and we need to fix that so that we can get good, fresh crash reports from the users who are seeing the issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/982767 Title: aptdaemon crashes during update-manager run: "Could not cancel transaction" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/aptdaemon/+bug/982767/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
