Public bug reported: I use IMAP to access my Gmail account, which has a fair number of emails in it. When I set up Thunderbird on a new computer, it takes a while to download all of those emails (presumably for its full-text search). If a new email arrives during that time, there's a 50% chance it will get munged up with an old email. That is, the text that Thunderbird thinks is the email contains fragments of two emails. This text may not start with an email header, so the display is typically rather messed up.
There is apparently no way to force Thunderbird to re-download the email, short of archiving it, letting Thunderbird notice that it's gone, and then adding it back to the inbox. Of course, now you have to download it again, and there's that chance that it'll get screwed up again. (This also destroys the order of emails in the inbox, if you like to use sort by order instead of by (alleged) time.) Note that this seems to only be an issue with the full text. I think the headers are downloaded separately, so the email shows up fine in the list of emails. It's just the display that's broken. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 13.0.1+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rschroll 2180 F.... pulseaudio BuildID: 20120615181619 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xfbf20000 irq 72' Mixer name : 'Realtek ALC898' Components : 'HDA:10ec0899,1458a132,00100003' Controls : 46 Simple ctrls : 22 Channel: release Date: Thu Jun 28 10:51:37 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) IpRoute: default via 158.170.160.1 dev eth0 proto static 158.170.160.0/22 dev eth0 proto kernel scope link src 158.170.162.172 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. PrefSources: /etc/thunderbird/syspref.js prefs.js user.js Prefs: places.database.lastMaintenance: 1340753850 (prefs.js) extensions.lastAppVersion: "13.0.1" (prefs.js) network.cookie.prefsMigrated: true (prefs.js) places.history.expiration.transient_current_max_pages: 104858 (prefs.js) ProcEnviron: TERM=xterm PATH=(custom, user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=13.0.1/20120615181619 (In use) RelatedPackageVersions: gnome-shell 3.4.1-0ubuntu2 icedtea-6-plugin 1.2-2ubuntu1 rhythmbox-mozilla 2.96-0ubuntu4 totem-mozilla 3.0.1-0ubuntu21 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/26/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F7 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X79-UD3 dmi.board.vendor: Gigabyte Tecohnology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd12/26/2011:svnGigabyteTecohnologyCo.,Ltd.:pnX79-UD3:pvrTobefilledbyO.E.M.:rvnGigabyteTecohnologyCo.,Ltd.:rnX79-UD3:rvrx.x:cvnGigabyteTecohnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: X79-UD3 dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd. ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug precise release-channel -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1018877 Title: Thunderbird munges new email that arrives while downloading old emails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1018877/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs