Public bug reported:
I have a Canon i560 installed on an ubuntu 12.04. When I print the print
test page, the "ubuntu" brand name which is black and the black circles
don't appear. But the black text in the lower part and the black frame
does appear. I can supply a scanned image of the printed sheet if
needed.
When I print from acrobat reader or from google chrome, the resulting page miss
black text (some text appear, other won't). Printing from LibreOffice or
Firefox work well. The configuration of the printer should be ok since I'm able
to print correctly from LibreOffice and firefox. I configured the printer in
CMYK mode, but alos I tried to print the test page in all different color mode:
Greyscale : printing is ok, all test circles appear (in greyscale of course).
RGB : wrong colors, the black circles appears in a very light brown
CMY : good colors, the black circles appears in a very light brown
KCMY or CMYK : good colors, no black circles.
I never had any problem with previous version but I'm not sure the
problem appeared with the upgrade to 12.04 or later. I also tried to
print the print test page with another computer on ubuntu 12.04 and I
had the same problem. Printing from windows works well.
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
Uname: Linux 3.2.0-26-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
Date: Tue Jul 10 19:45:19 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
Lpstat:
device for HP-LaserJet-p2055dn: hp:/net/HP_LaserJet_P2055dn?ip=192.168.2.240
device for HP-PSC-1400: ipps://172.24.0.102:631/printers/PSC-1400-series
device for server-i560: ipp://172.24.0.200:631/printers/i560
MachineType: Dell Inc. Inspiron 1520
Papersize: letter
PpdFiles:
HP-PSC-1400: HP PSC 1400 Series, hpcups 3.12.2
server-i560: Canon i560 - CUPS+Gutenprint v5.2.8-pre1
Canon-i560: Canon i560 - CUPS+Gutenprint v5.2.7 Simplified
MG5200LAN: Canon MG5200 series Ver.3.40
HP-LaserJet-p2055dn: HP LaserJet p2055dn pcl3, hpcups 3.12.2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic
root=UUID=9ec8bac7-0b17-4f5b-9ea3-b193c9f9a0f0 ro ipv6.disable=1 quiet splash
vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-04-29 (72 days ago)
dmi.bios.date: 07/11/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0UW306
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA09:bd07/11/2008:svnDellInc.:pnInspiron1520:pvr:rvnDellInc.:rn0UW306:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1520
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.cups.cupsd.conf: 2011-09-02T14:39:56
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise
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https://bugs.launchpad.net/bugs/1023202
Title:
Canon printer don't print black circles in the print test page
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