apport information ** Tags added: apport-collected quantal running-unity
** Description changed: Ubuntu 12.10 AMD64, kernel 3.5.0-14.16. External hard drive Hitachi Touro Desk 3.0 connected to USB 3.0 port. Gets disconnected randomly and then connected again. Only happens with USB 3.0 connection (xhci), when plugged to USB 2.0 (ehci) port it works ok. Attached is related kernel log portion: there is nothing special there except for these lines: 11-2: Parent hub missing LPM exit latency info. Power management will be impacted. usb 11-2: USB disconnect, device number 2 + --- + AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied + ApportVersion: 2.5.1-0ubuntu7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: dmitry 3011 F.... pulseaudio + /dev/snd/controlC1: dmitry 3011 F.... pulseaudio + /dev/snd/controlC0: dmitry 3011 F.... pulseaudio + CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. + DistroRelease: Ubuntu 12.10 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=e3fa02f8-4f15-4f00-9d79-e982d4837b5c + IwConfig: + vboxnet0 no wireless extensions. + + eth0 no wireless extensions. + + lo no wireless extensions. + MachineType: Gigabyte Technology Co., Ltd. P55A-UD4 + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=33c3405d-4b3c-4b5c-a1c3-fd2c7bad1c79 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.5.0-14.16-generic 3.5.3 + RelatedPackageVersions: + linux-restricted-modules-3.5.0-14-generic N/A + linux-backports-modules-3.5.0-14-generic N/A + linux-firmware 1.91 + RfKill: + + Tags: quantal running-unity + Uname: Linux 3.5.0-14-generic x86_64 + UpgradeStatus: Upgraded to quantal on 2012-09-07 (6 days ago) + UserGroups: adm cdrom dialout fuse kvm libvirtd lpadmin plugdev pulse pulse-access sambashare sudo vboxusers wireshark + dmi.bios.date: 08/10/2010 + dmi.bios.vendor: Award Software International, Inc. + dmi.bios.version: F14 + dmi.board.name: P55A-UD4 + dmi.board.vendor: Gigabyte Technology Co., Ltd. + dmi.board.version: x.x + dmi.chassis.type: 3 + dmi.chassis.vendor: Gigabyte Technology Co., Ltd. + dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF14:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD4:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD4:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: + dmi.product.name: P55A-UD4 + dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1050352/+attachment/3312236/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1050352 Title: External USB 3.0 hard drive randomly disconnects and connects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050352/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
