apport information
** Tags added: staging
** Description changed:
I connect to a mobile broadband network through a Huawei USB 3G modem.
I stay connected all the time.
Every once in a while, with almost systematic periodicity (like every 20-30
minutes), without any apparent reason, whether or not I am using the network or
not, the nonnection suddenly goes down, and:
- the indicator shows I'm disconnected, the
- the mobile broadband networks (I have two of them configured, though I only
use one now) disappear from the list in nm-applet
- The option "Enable Mobile Broadband" at the bottom of the nm-applet menu
DISAPPEARS (not that it gets unchecked, it _disappears_ completely)
In order to reconnect I have to unplug and replug the usb modem, wait a
few seconds for it to be initialized or whatever, and then reconnect via
the nm-applet (when the nm-applet doesn't become unresponsive because of
another old known bug).
All the symptoms are EXACTLY as if someone had suddenly unplogged the
modem physically, so this may as well be a usb problem.
I have no idea what logs I should look for and attach.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: network-manager 0.9.4.0-0ubuntu4.2
ProcVersionSignature: Ubuntu 3.2.0-33.52-generic 3.2.31
Uname: Linux 3.2.0-33-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu14
Architecture: i386
Date: Fri Oct 26 20:10:24 2012
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IpRoute:
default via 10.64.64.64 dev ppp0 proto static
10.64.64.64 dev ppp0 proto kernel scope link src 77.210.172.228
169.254.0.0/16 dev ppp0 scope link metric 1000
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: Upgraded to precise on 2012-05-17 (162 days ago)
mtime.conffile..etc.NetworkManager.NetworkManager.conf:
2012-08-30T13:38:55.126319
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH
ttyUSB0 gsm connected
/org/freedesktop/NetworkManager/Devices/19
wlan0 802-11-wireless disconnected
/org/freedesktop/NetworkManager/Devices/1
eth0 802-3-ethernet unavailable
/org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE
WIFI WWAN-HARDWARE WWAN
running 0.9.4.0 connected enabled enabled
enabled enabled enabled
---
ApportVersion: 2.0.1-0ubuntu14
Architecture: i386
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
NonfreeKernelModules: nvidia
Package: network-manager
PackageArchitecture: i386
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-33.52-generic 3.2.31
Tags: precise running-unity
Uname: Linux 3.2.0-33-generic i686
UpgradeStatus: Upgraded to precise on 2012-05-17 (163 days ago)
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare
vboxusers video
+ ---
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ ApportVersion: 2.0.1-0ubuntu14
+ Architecture: i386
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: teo 2582 F.... pulseaudio
+ Card0.Amixer.info:
+ Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 49'
+ Mixer name : 'Realtek ALC660-VD'
+ Components : 'HDA:10ec0660,10430000,00100001
HDA:10573055,10431316,00100700'
+ Controls : 28
+ Simple ctrls : 16
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=b1b3e5fe-38e2-44c9-9e48-4564cd9f4d66
+ InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
+ MachineType: ASUSTeK Computer Inc. M51Sn
+ NonfreeKernelModules: nvidia
+ Package: network-manager
+ PackageArchitecture: i386
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-33-generic
root=UUID=173acbf5-26a0-49e3-8d2b-f1c142582cbf ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-33.52-generic 3.2.31
+ RelatedPackageVersions:
+ linux-restricted-modules-3.2.0-33-generic N/A
+ linux-backports-modules-3.2.0-33-generic N/A
+ linux-firmware 1.79.1
+ StagingDrivers: zram
+ Tags: precise running-unity staging precise running-unity
+ Uname: Linux 3.2.0-33-generic i686
+ UpgradeStatus: Upgraded to precise on 2012-05-17 (163 days ago)
+ UserAsoundrc:
+ pcm.!default { type pulse }
+ ctl.!default { type pulse }
+ pcm.pulse { type pulse }
+ ctl.pulse { type pulse }
+ UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare
vboxusers video
+ dmi.bios.date: 12/24/2007
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 303
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: M51Sn
+ dmi.board.vendor: ASUSTeK Computer Inc.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK Computer Inc.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr303:bd12/24/2007:svnASUSTeKComputerInc.:pnM51Sn:pvr1.0:rvnASUSTeKComputerInc.:rnM51Sn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
+ dmi.product.name: M51Sn
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK Computer Inc.
** Attachment added: "AcpiTables.txt"
https://bugs.launchpad.net/bugs/1071853/+attachment/3415690/+files/AcpiTables.txt
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1071853
Title:
Huawei K3565 Rev 2: Randomly disconnects from mobile broadband network
and behaves as if USB modem physically disconnected
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1071853/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
