> options snd-hda-intel model=generic

> and this seems to have got the laptop speakers working but I have lost
the headphones.

can you post the output of alsa-info.sh when using model=generic ?

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https://bugs.launchpad.net/bugs/1091868

Title:
  [LIFEBOOK E8020, Realtek ALC260, Black SPDIF Out, Front] No sound at
  all

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