** Attachment added: "udev.txt" https://bugs.launchpad.net/ubuntu/+source/sane-frontends/+bug/1102797/+attachment/3493690/+files/udev.txt
** Description changed: I have a Fujitsu ScanSnap S1500. This scanner worked fine in 12.04, 32-bit. I wiped the hard drive and installed 12.10, 64-bit, fresh. The scanner has not worked since and I can't figure out why. I'm not quite sure which package to put this bug in. The wiki says any hardware problems get assigned to the kernel, but my scanner shows up in lsusb and shows up in /var/log/udev. That makes it sound like the hardware is getting seen. What doesn't work is sane-find-scanner, xsane, simple-scan, or gscan2pdf. Nothing that actually interfaces with the scanner works. + Yes, I'm in the scanner and saned groups. + The USB device ID is 04c5:11a2. The device is in /lib/udev/rules.d/40-libsane.rules. The backend is enabled in /etc/sane.d/dll.conf. The only bug-like event I see anywhere is in dmesg: [12864.421157] usb 3-4: new high-speed USB device number 7 using xhci_hcd [12864.453163] usb 3-4: New USB device found, idVendor=04c5, idProduct=11a2 [12864.453167] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [12864.453170] usb 3-4: Product: ScanSnap S1500 - [12864.453172] usb 3-4: Manufacturer: Fujitsu + [12864.453172] usb 3-4: Manufacturer: Fujitsu [12864.453456] usb 3-4: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes [12864.453461] usb 3-4: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: sane 1.0.14-9 ProcVersionSignature: Ubuntu 3.5.0-22.35~pre201301190400-generic 3.5.7.2 Uname: Linux 3.5.0-22-generic x86_64 ApportVersion: 2.6.1-0ubuntu9 Architecture: amd64 Date: Tue Jan 22 00:10:19 2013 EcryptfsInUse: Yes MarkForUpload: True SourcePackage: sane-frontends UpgradeStatus: No upgrade log present (probably fresh install) ** Package changed: sane-frontends (Ubuntu) => sane-backends (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1102797 Title: Fujitsu ScanSnap S1500 does not work after fresh install of 12.10 x64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1102797/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
