As reported on the Shotwell mailing list: http://lists.yorba.org/pipermail/shotwell/2013-January/004494.html
It looks like Rhythmbox and/or libmtp was interfering with accessing the user's device because it was detected as MTP rather than PTP. The user killed the Rhythmbox process and the camera began working with Shotwell. For the original reporter (and anyone else with this issue), please try reproducing this problem again. Then look at the end of this file: $ tail -30 ~/.xsession-errors -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910964 Title: Cannot import photos from PTP Camera (Fuji X10) To manage notifications about this bug go to: https://bugs.launchpad.net/libgphoto/+bug/910964/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs