I think I've found something. The USB PEN works when connected to USB 2.0 port and don't work when connected to USB 3.0 port.
USB 2.0 port (WORKS): [Seg Abr 29 22:59:16 2013] usb 1-1: new high-speed USB device number 6 using ehci-pci [Seg Abr 29 22:59:16 2013] usb 1-1: New USB device found, idVendor=19d2, idProduct=2000 [Seg Abr 29 22:59:16 2013] usb 1-1: New USB device strings: Mfr=3, Product=2, SerialNumber=4 [Seg Abr 29 22:59:16 2013] usb 1-1: Product: ZTE WCDMA Technologies MSM [Seg Abr 29 22:59:16 2013] usb 1-1: Manufacturer: ZTE,Incorporated [Seg Abr 29 22:59:16 2013] usb 1-1: SerialNumber: P673A4ZTED000000 [Seg Abr 29 22:59:16 2013] scsi15 : usb-storage 1-1:1.0 [Seg Abr 29 22:59:17 2013] scsi 15:0:0:0: CD-ROM ZTE USB SCSI CD-ROM 2.31 PQ: 0 ANSI: 2 [Seg Abr 29 22:59:17 2013] sr0: scsi-1 drive [Seg Abr 29 22:59:17 2013] sr 15:0:0:0: Attached scsi CD-ROM sr0 [Seg Abr 29 22:59:17 2013] sr 15:0:0:0: Attached scsi generic sg1 type 5 [Seg Abr 29 22:59:23 2013] usb 1-1: USB disconnect, device number 6 [Seg Abr 29 22:59:28 2013] usb 1-1: new high-speed USB device number 7 using ehci-pci [Seg Abr 29 22:59:28 2013] usb 1-1: New USB device found, idVendor=19d2, idProduct=0031 [Seg Abr 29 22:59:28 2013] usb 1-1: New USB device strings: Mfr=3, Product=2, SerialNumber=4 [Seg Abr 29 22:59:28 2013] usb 1-1: Product: ZTE WCDMA Technologies MSM [Seg Abr 29 22:59:28 2013] usb 1-1: Manufacturer: ZTE,Incorporated [Seg Abr 29 22:59:28 2013] usb 1-1: SerialNumber: P673A4ZTED000000 [Seg Abr 29 22:59:28 2013] option 1-1:1.0: GSM modem (1-port) converter detected [Seg Abr 29 22:59:28 2013] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB0 [Seg Abr 29 22:59:28 2013] option 1-1:1.1: GSM modem (1-port) converter detected [Seg Abr 29 22:59:28 2013] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB1 [Seg Abr 29 22:59:28 2013] scsi16 : usb-storage 1-1:1.2 [Seg Abr 29 22:59:28 2013] option 1-1:1.3: GSM modem (1-port) converter detected [Seg Abr 29 22:59:28 2013] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB2 [Seg Abr 29 22:59:29 2013] scsi 16:0:0:0: Direct-Access ZTE MMC Storage 2.31 PQ: 0 ANSI: 2 [Seg Abr 29 22:59:29 2013] sd 16:0:0:0: Attached scsi generic sg1 type 0 [Seg Abr 29 22:59:29 2013] sd 16:0:0:0: [sdb] Attached SCSI removable disk USB 3.0 port (don't work): [Seg Abr 29 23:03:59 2013] usb 5-2: new high-speed USB device number 7 using xhci_hcd [Seg Abr 29 23:03:59 2013] usb 5-2: New USB device found, idVendor=19d2, idProduct=2000 [Seg Abr 29 23:03:59 2013] usb 5-2: New USB device strings: Mfr=3, Product=2, SerialNumber=4 [Seg Abr 29 23:03:59 2013] usb 5-2: Product: ZTE WCDMA Technologies MSM [Seg Abr 29 23:03:59 2013] usb 5-2: Manufacturer: ZTE,Incorporated [Seg Abr 29 23:03:59 2013] usb 5-2: SerialNumber: P673A4ZTED000000 [Seg Abr 29 23:04:00 2013] scsi17 : usb-storage 5-2:1.0 [Seg Abr 29 23:04:01 2013] scsi 17:0:0:0: CD-ROM ZTE USB SCSI CD-ROM 2.31 PQ: 0 ANSI: 2 [Seg Abr 29 23:04:01 2013] sr0: scsi-1 drive [Seg Abr 29 23:04:01 2013] sr 17:0:0:0: Attached scsi CD-ROM sr0 [Seg Abr 29 23:04:01 2013] sr 17:0:0:0: Attached scsi generic sg1 type 5 The pen don't pass from the mass storage device to GSM device. That can be seen by the led color flash sequence: with USB 2.0 port 1 - flash red, 2 - flash blue and finally 3 - flash blue; with USB 3.0 port 1 - flash red and finally flash blue. This sequence is the pen changing modes, like is seen in the logs with 3 to 5 seconds between flashes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1173566 Title: ZTE HSDPA Modem MF627 MF628 not recognized by network-manager in Ubuntu 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1173566/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs