I just experienced this bug on Ubuntu 13.04 amd-64 desktop. The
following appeared in /var/log/auth.log after attempting to install a
VirtualBox extension package:

Jul 30 12:47:54 will-desktop su[9696]: pam_unix(su:auth): authentication 
failure; logname= uid=1000 euid=0 tty=/dev/pts/5 ruser=will rhost=  user=root
Jul 30 12:47:56 will-desktop su[9696]: pam_authenticate: Authentication failure
Jul 30 12:47:56 will-desktop su[9696]: FAILED su for root by will
Jul 30 12:47:56 will-desktop su[9696]: - /dev/pts/5 will:root

Running gksu-properties, it seems that the 'authentication mode' is
originally set to 'su', which does not work when there is no root
administrator password set (default + strongly recommended for Ubuntu
desktop installation, see https://help.ubuntu.com/community/RootSudo).
Switching the option in gksu-properties to 'sudo' and then using the
logged-in user's password fixed the issue.

It seems this default should really be fixed in Ubuntu's default
install, but application developers could also call 'gksudo' instead of
'gksu', which seems to use 'sudo' properly regardless of the gksu-
properties setting.

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https://bugs.launchpad.net/bugs/1173013

Title:
  Administrative Password Not Recognized

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