apport information ** Tags added: apport-collected
** Description changed: I installed a fresh Ubuntu 13.10 64 bits in a new Asus I7 A55A. Standard install . All run perfect. I connect a USB-Serial adapter model HL340, it has pl2303 chip but NEVER appear the /dev/ttysUSB0 device. In other machines I found inmediatelly a new /dev/ttyUSB0 and all work perfectly. I see in dmesg, signal that a device is connected usb 3-1: new full speed USB device using uhci_and address 3 But in the Asus i7 the device never appear. I run # lsusb Bus 008 Device 002: ID 0a5c:217f Broadcom Corp. Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 036: ID 2773:0104 .......... Bus 002 Device 036: ID 2773:0104 and see others devices (v 1.1, v2 and v3) BUT I don't see the device. I read near 100 internet pages and Found this # modprobe pl2303 vendor=0x4348 product=0x5523 --force And I found it in # lsusb Bus 003 Device 003: ID 4348:5523 WinChipHead USB->RS 232 adapter with Prolifec PL 2303 chipset But again, i never found the /dev/ttysUSB0 I have some dudes: * the hardware is HL340, but the module should be usbserial? pl2303? both? * i used the --force to load the module, but Iḿ not sure is the right module. * In a 32 bits environment it works as /dev/ttysUSB0, may be the 64 bits is the problem? * Its a very know hardware, but it doesn't work with 13.10 and 10-2013 ? + --- + ApportVersion: 2.12.5-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: dcialdella 2083 F.... pulseaudio + /dev/snd/pcmC0D0p: dcialdella 2083 F...m pulseaudio + DistroRelease: Ubuntu 13.10 + HibernationDevice: RESUME=UUID=b1259da7-9b8b-4e01-84f2-95335e513696 + InstallationDate: Installed on 2013-10-21 (3 days ago) + InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) + MachineType: ASUSTeK COMPUTER INC. K55A + MarkForUpload: True + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=e6442ebc-2400-4df9-b0ed-96fd64a32b85 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. + RelatedPackageVersions: + linux-restricted-modules-3.11.0-12-generic N/A + linux-backports-modules-3.11.0-12-generic N/A + linux-firmware 1.116 + Tags: saucy + Uname: Linux 3.11.0-12-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + dmi.bios.date: 03/13/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: K55A.204 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: K55A + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.204:bd03/13/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: K55A + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1243607/+attachment/3891259/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243607 Title: Ubuntu 13.10 pl2303 hl340 64 bits problem To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243607/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
