Public bug reported:
When starting simple scan, scan2pdf or hp-scan, I've an error from
hplip. My scanner was working well under raring... this error seems to
come with saucy or new version of hplip
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: hplip 3.13.9-1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
Date: Sun Nov 3 11:32:44 2013
InstallationDate: Installed on 2013-10-23 (10 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64
(20131017)
Lpstat: device for HP_Color_LaserJet_2840:
hp:/net/HP_Color_LaserJet_2840?ip=192.168.0.253
MachineType: System manufacturer System Product Name
MarkForUpload: True
Papersize: a4
PpdFiles: HP_Color_LaserJet_2840: HP Color LaserJet 2800 Foomatic/Postscript
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-12-generic
root=UUID=bc82bb14-cf2c-44ca-837e-8cf1db0972b5 ro rootflags=subvol=@ quiet
splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/23/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1804
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N68-AM Plus
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1804:bd08/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N68-AMPlus:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug saucy
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https://bugs.launchpad.net/bugs/1247558
Title:
unable to start scanner, hplip problem
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