apport information ** Tags added: apport-collected saucy
** Description changed: On a fresh saucey installation (kernel 3.11), I can not use my external usb 3.0 hdd on usb 3.0 ports, it only works on usb 2 ports. kernel log shows, that it disconnects immediately after it is plugged in. Then it continues to connect and disconnect indefinitely (q.v. attached dmesg log): [ 2623.116141] usb 3-5: new SuperSpeed USB device number 2 using xhci_hcd [ 2623.132574] usb 3-5: New USB device found, idVendor=1058, idProduct=0740 [ 2623.132582] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 2623.132587] usb 3-5: Product: My Passport 0740 [ 2623.132591] usb 3-5: Manufacturer: Western Digital [ 2623.132595] usb 3-5: SerialNumber: 575847314139315836343531 [ 2623.133533] usb-storage 3-5:1.0: USB Mass Storage device detected [ 2623.133758] scsi7 : usb-storage 3-5:1.0 [ 2624.299678] usb 3-5: USB disconnect, device number 2 [ 2645.281554] scsi 7:0:0:0: Device offlined - not ready after error recovery [ 2645.281727] usb 3-5: Set SEL for device-initiated U1 failed. [ 2645.281730] usb 3-5: Set SEL for device-initiated U2 failed. [ 2645.521559] usb 3-5: new SuperSpeed USB device number 3 using xhci_hcd ... - The same hw combination works with kernel 3.2 in precise, but not with - 3.8 (see attachments below). I even tried 3.12 coming with trusty, but - got the same log messages as with 3.11. + The same hw combination works with kernel 3.2 in precise, but not with 3.8 (see attachments below). I even tried 3.12 coming with trusty, but got the same log messages as with 3.11. + --- + ApportVersion: 2.12.5-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: kiran 1633 F.... pulseaudio + /dev/snd/controlC0: kiran 1633 F.... pulseaudio + CRDA: Error: [Errno 2] No such file or directory + DistroRelease: Ubuntu 13.10 + HibernationDevice: RESUME=UUID=5ea8b83e-6f6f-4e44-98f6-45ade2c2d6c3 + InstallationDate: Installed on 2013-11-16 (7 days ago) + InstallationMedia: Ubuntu-Server 13.10 "Saucy Salamander" - Release amd64 (20131016) + IwConfig: + p2p1 no wireless extensions. + + lo no wireless extensions. + MachineType: ASUS All Series + MarkForUpload: True + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic.efi.signed root=UUID=4fee8160-326f-4688-a0d9-22e158e70f45 ro + ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 + RelatedPackageVersions: + linux-restricted-modules-3.11.0-13-generic N/A + linux-backports-modules-3.11.0-13-generic N/A + linux-firmware 1.116 + RfKill: Error: [Errno 2] No such file or directory + Tags: saucy + Uname: Linux 3.11.0-13-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 06/28/2013 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 0410 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: B85M-G + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev X.0x + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0410:bd06/28/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-G:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: All Series + dmi.product.version: System Version + dmi.sys.vendor: ASUS ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1254261/+attachment/3915456/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1254261 Title: xhci regression: usb 3.0 hdd disconnects immediately To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254261/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
