Po-Hsu Lin, as per http://www.dell.com/support/drivers/us/en/19/Product/optiplex-3011-aio an update is available for your BIOS (A03). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-a03 needs-upstream-testing ** Description changed: CID: 201302-12681 Dell OptiPlex 3011 - This All-in-One computer can boot to desktop normally with 12.04.3 LiveUSB, - but after the OS was installed, there is no display after boot (after the purple screen). - Observe the LCD screen, you will see it keeps blinking from black to dark gray. + This All-in-One computer can boot to desktop normally with 12.04.3 + LiveUSB, but after the OS was installed, there is no display after boot + (after the purple screen). Observe the LCD screen, you will see it keeps + blinking from black to dark gray. - However, if "nomodeset" is added to grub, the display came back. + WORKAROUND: Add "nomodeset" to grub. - ubuntu@201302-12681:~$ lspci -nn | grep 300 - 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Device [1002:6771] - --- + --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. AplayDevices: - **** List of PLAYBACK Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: ALC280 Analog [ALC280 Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of PLAYBACK Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: ALC280 Analog [ALC280 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 ApportVersion: 2.0.1-0ubuntu17.4 Architecture: amd64 ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: ALC280 Analog [ALC280 Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of CAPTURE Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: ALC280 Analog [ALC280 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 1644 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 1644 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f10000 irq 45' - Mixer name : 'Realtek ALC280' - Components : 'HDA:10ec0280,102805c2,00100003' - Controls : 20 - Simple ctrls : 9 + Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f10000 irq 45' + Mixer name : 'Realtek ALC280' + Components : 'HDA:10ec0280,102805c2,00100003' + Controls : 20 + Simple ctrls : 9 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=8c3328b5-fcb1-45c9-9030-e800197f729f InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) IwConfig: - eth0 no wireless extensions. - - lo no wireless extensions. + eth0 no wireless extensions. + + lo no wireless extensions. MachineType: Dell Inc. OptiPlex 3011 AIO MarkForUpload: True Package: linux (not installed) ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=78b8b178-67ea-4553-a81f-233cd21d2660 ro quiet splash nomodeset vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: - linux-restricted-modules-3.8.0-29-generic N/A - linux-backports-modules-3.8.0-29-generic N/A - linux-firmware 1.79.6 + linux-restricted-modules-3.8.0-29-generic N/A + linux-backports-modules-3.8.0-29-generic N/A + linux-firmware 1.79.6 RfKill: - + Tags: precise running-unity Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 02/22/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: X19 dmi.board.vendor: Dell Inc. dmi.chassis.type: 13 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrX19:bd02/22/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr: dmi.product.name: OptiPlex 3011 AIO dmi.product.version: 01 dmi.sys.vendor: Dell Inc. ** Summary changed: - [Dell OptiPlex 3011] No display after boot to desktop with radeon driver, unless "nomodeset" is added. + 1002:6771 [Dell OptiPlex 3011 AIO] No display after boot to desktop with radeon driver, unless "nomodeset" is added. ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1225846 Title: 1002:6771 [Dell OptiPlex 3011 AIO] No display after boot to desktop with radeon driver, unless "nomodeset" is added. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1225846/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
