Public bug reported:
After an update a few weeks ago the internal speakers on my laptop
stopped working. Audio from headphones works fine. Tried upgrading
version of Ubuntu but still won't work.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: user 1933 F.... pulseaudio
/dev/snd/controlC0: user 1933 F.... pulseaudio
/dev/snd/pcmC0D0p: user 1933 F...m pulseaudio
Date: Fri Jan 31 23:25:21 2014
InstallationDate: Installed on 2012-01-10 (752 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: user 1933 F.... pulseaudio
/dev/snd/controlC0: user 1933 F.... pulseaudio
/dev/snd/pcmC0D0p: user 1933 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to saucy on 2014-02-01 (0 days ago)
dmi.bios.date: 05/10/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SVD Ver. F.02
dmi.board.name: 1631
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 01.33
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68SVDVer.F.02:bd05/10/2011:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001C02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.33:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8560w
dmi.product.version: A0001C02
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-01-31T23:12:02.568169
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 saucy
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https://bugs.launchpad.net/bugs/1275198
Title:
[HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at
all
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