Public bug reported: #papercut
Credits to this question: https://answers.launchpad.net/ubuntu/+source/cups/+question/238504 Tried adding new printer (Brother DCP-330C ) and the config menu hangs on adding a printer name (manually or server). went to http://localhost:631/admin and added it the same way - and it worked flawlessly. cheers. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: system-config-printer-gnome 1.4.2+20130920-0ubuntu1.2 ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3 Uname: Linux 3.11.0-17-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Sat Mar 1 14:46:57 2014 InstallationDate: Installed on 2014-03-01 (0 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Lpstat: device for Brother_DCP-330C: usb://Brother/DCP-330C?serial=BROB7F533166 MachineType: MSI MS-7680 MarkForUpload: True PackageArchitecture: all Papersize: a4 PpdFiles: Brother_DCP-330C: Brother DCP-330C CUPS v1.1 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=c4c980e1-90a7-41c7-aa26-b7a5577004f8 ro quiet splash vt.handoff=7 SourcePackage: system-config-printer UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/21/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V12.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H61M-E23(G3)(MS-7680) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV12.0:bd03/21/2012:svnMSI:pnMS-7680:pvr2.0:rvnMSI:rnH61M-E23(G3)(MS-7680):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7680 dmi.product.version: 2.0 dmi.sys.vendor: MSI ** Affects: system-config-printer (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug saucy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1286539 Title: adding a printer through GUI doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1286539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs