This bug should be fixed now in Xubuntu 14.04 (libxfce4ui -
4.11.1-1ubuntu1)

---------------
libxfce4ui (4.10.0-5) unstable; urgency=low

  * debian/rules:
    - force disable gladeui.                                    closes: #724037
  * debian/patches:
    - 02_Fix-keyboard-shortcuts-with-Shift-modifier-bug-8744 added, fix
      keyboard shortcut not working when using shift modifier.  closes: #721669

 -- Yves-Alexis Perez <cor...@debian.org>  Wed, 09 Oct 2013 21:01:03
+0200

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https://bugs.launchpad.net/bugs/1055810

Title:
  Cannot create keyboard shortcuts

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