apport information ** Tags added: staging
** Description changed: This is on an ASUS N550JV. Basically, the Bluetooth is sporadically available after restart/login. When not available, we get an error msg in dmesg about a patch that failed to load. $ sudo lsusb -v Bus 003 Device 016: ID 13d3:3402 IMC Networks Device Descriptor: bDeviceProtocol 1 Bluetooth idVendor 0x13d3 IMC Networks idProduct 0x3402 bcdDevice 0.02 iManufacturer 1 Atheros Communications iProduct 2 Bluetooth USB Host Controller iSerial 3 Alaska Day 2006 $ sudo lspci 04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01) dmesg: [ 13.663135] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096 [ 13.663173] Bluetooth: Loading patch file failed [ 13.663198] ath3k: probe of 3-5:1.0 failed with error -110 [ 13.663229] usbcore: registered new interface driver ath3k Things already tried (to no much avail): - Update BIOS to latest version - Install "bluetooth" package - Enable ath9k bt coexistence (as per http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html) - unload / reload ath3k module: $ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-firmware 1.116 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 Date: Fri Dec 13 18:18:34 2013 Dependencies: InstallationDate: Installed on 2013-12-07 (5 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True PackageArchitecture: all SourcePackage: linux-firmware UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 Dependencies: DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2013-12-07 (5 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True Package: linux-firmware 1.116 PackageArchitecture: all ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Tags: saucy Uname: Linux 3.11.0-14-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 Dependencies: DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2013-12-07 (5 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True Package: linux-firmware 1.116 PackageArchitecture: all ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Tags: saucy Uname: Linux 3.11.0-14-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: + --- + ApportVersion: 2.14.1-0ubuntu3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: marie 2252 F.... pulseaudio + /dev/snd/controlC0: marie 2252 F.... pulseaudio + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=b1848df9-3a67-4cb5-b9c4-1857d2d1f57b + InstallationDate: Installed on 2013-12-07 (134 days ago) + InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) + MachineType: ASUSTeK COMPUTER INC. N550JV + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=6d1c5f5b-76e4-467b-9de2-e50ec2279947 ro quiet splash acpi_osi= vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-3.13.0-24-generic N/A + linux-backports-modules-3.13.0-24-generic N/A + linux-firmware 1.127 + StagingDrivers: rts5139 + Tags: trusty staging + Uname: Linux 3.13.0-24-generic x86_64 + UpgradeStatus: Upgraded to trusty on 2014-04-20 (1 days ago) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 11/19/2013 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: N550JV.208 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: N550JV + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: N550JV + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1260825/+attachment/4091555/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260825 Title: 168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1260825/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
