Same issue here and happens every time: 1. User 1 Login, open apps, go idle and screen locks 2. User 2 Login and open apps, go idle and screen locks 3. User 1 Selects 'Switch User' from top panel and screen goes black, mouse pointer becomes 'X' and no progress
I log into tty1 shell (Alt+Ctrl+Fn+Win+F1 then login as sudoer) and use the following alias (aptly named 'killer') command in .bashrc and supply the username to kill all that user's processes: ps -ef | grep $1 | grep -v grep | awk '{print $2}' | xargs kill -9 Then Alt+F7 and User 1 login prompt is available. Logging in reveals all previously opened apps in working state. Working on Dell XPS L421x Ultrabook Core i7 SSD which has both onboard Intel Graphics and a discrete Nvidia Geforce card with the following details from lspci and lshw -C video: LSPCI 00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4) 00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04) 01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] (rev a1) 07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 07) 08:00.0 Network controller: Intel Corporation Centrino Advanced-N 6235 (rev 24) 09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01) 09:00.1 SD Host controller: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01) LSHW *-display description: 3D controller product: GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] vendor: NVIDIA Corporation physical id: 0 bus info: pci@0000:01:00.0 version: a1 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom configuration: driver=nouveau latency=0 resources: irq:48 memory:d0000000-d0ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:3000(size=128) memory:b2000000-b207ffff *-display description: VGA compatible controller product: 3rd Gen Core processor Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:47 memory:d1000000-d13fffff memory:c0000000-cfffffff ioport:4000(size=64) Annoying to say the least but being able to kill the other user session and restore at least one instance is viable for the time being -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs