Public bug reported: Today's Ubuntu 12.04 Server 64-bit Kernel Upgraded (from 3.5.0-48-generic to 3.5.0-49-generic) made Sabrent USB-G1000 network card nonfunctional.
Before the upgrade, this is the kernel I was running: 3.5.0-48-generic Today, ubuntu server suggested updating to kernel 3.5.0-49. After this, this network card no longer functioned: Sabrent USB-G1000: USB 2.0 TO GIGABIT 10/100/1000 ETHERNET ADAPTER NETWORK RJ-45 CONVERTER Link: http://www.sabrent.com/category/networking/USB-G1000/ I held down the "shift" key while the server was booting, and I was able to get the network card functioning again by booting from the previous 3.5.0-47-generic kernel. For some reason, at that time it though 48 was the one I had upgraded to, but later I realized it was actually 49. Using the 3.5.0-47-generic, I was able to see a little information about this device with the following command: sudo lshw -C network *-network:0 description: Ethernet interface physical id: 3 logical name: eth1 serial: 80:3f:5d:08:99:b2 size: 1Gbit/s capacity: 1Gbit/s capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=asix driverversion=22-Dec-2011 duplex=full firmware=ASIX AX88178 USB 2.0 Ethernet ip=192.168.24.1 link=yes multicast=yes port=MII speed=1Gbit/s ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.5.0-49-generic 3.5.0-49.73~precise1 ProcVersionSignature: Ubuntu 3.5.0-49.73~precise1-generic 3.5.7.32 Uname: Linux 3.5.0-49-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. AplayDevices: Error: [Errno 2] No such file or directory ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Error: [Errno 2] No such file or directory Card0.Amixer.values: Error: [Errno 2] No such file or directory Date: Fri Apr 25 12:29:44 2014 HibernationDevice: RESUME=UUID=49bf70d1-5c38-4556-af24-1e32f3a74ae8 InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214) IwConfig: Error: [Errno 2] No such file or directory MachineType: LENOVO 10115 MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-49-generic root=UUID=b6d1b294-53a0-4a20-a1f8-5f8781e05dcf ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.5.0-49-generic N/A linux-backports-modules-3.5.0-49-generic N/A linux-firmware 1.79.12 RfKill: Error: [Errno 2] No such file or directory SourcePackage: linux-lts-quantal UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/21/2012 dmi.bios.vendor: LENOVO dmi.bios.version: EZKT15AUS dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: Win8 STD MM DPK IPG dmi.chassis.type: 3 dmi.chassis.vendor: LENOVO dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCentreQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion: dmi.product.name: 10115 dmi.product.version: IdeaCentre Q190 dmi.sys.vendor: LENOVO ** Affects: linux-lts-quantal (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug precise qa-kernel-lts-testing ** Summary changed: - 3.5.0-48-generic made Sabrent USB-G1000 network card nonfunctional + 3.5.0-49-generic made Sabrent USB-G1000 network card nonfunctional ** Description changed: Today's Ubuntu 12.04 Server 64-bit Kernel Upgraded (from - 3.5.0-47-generic to 3.5.0-48-generic) made Sabrent USB-G1000 network + 3.5.0-48-generic to 3.5.0-49-generic) made Sabrent USB-G1000 network card nonfunctional. Before the upgrade, this is the kernel I was running: - 3.5.0-47-generic #71~precise1-Ubuntu SMP Wed Feb 19 22:02:52 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux + 3.5.0-48-generic - Today, ubuntu server suggested updating to kernel 3.5.0-48. After this, - this nework card no longer functioned: + Today, ubuntu server suggested updating to kernel 3.5.0-49. After this, + this network card no longer functioned: Sabrent USB-G1000: USB 2.0 TO GIGABIT 10/100/1000 ETHERNET ADAPTER NETWORK RJ-45 CONVERTER Link: http://www.sabrent.com/category/networking/USB-G1000/ I held down the "shift" key while the server was booting, and I was able to get the network card functioning again by booting from the previous - 3.5.0-47-generic kernel. + 3.5.0-47-generic kernel. For some reason, at that time it though 48 was + the one I had upgraded to, but later I realized it was actually 49. Using the 3.5.0-47-generic, I was able to see a little information about this device with the following command: sudo lshw -C network - *-network:0 - description: Ethernet interface - physical id: 3 - logical name: eth1 - serial: 80:3f:5d:08:99:b2 - size: 1Gbit/s - capacity: 1Gbit/s - capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation - configuration: autonegotiation=on broadcast=yes driver=asix driverversion=22-Dec-2011 duplex=full firmware=ASIX AX88178 USB 2.0 Ethernet ip=192.168.24.1 link=yes multicast=yes port=MII speed=1Gbit/s + *-network:0 + description: Ethernet interface + physical id: 3 + logical name: eth1 + serial: 80:3f:5d:08:99:b2 + size: 1Gbit/s + capacity: 1Gbit/s + capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation + configuration: autonegotiation=on broadcast=yes driver=asix driverversion=22-Dec-2011 duplex=full firmware=ASIX AX88178 USB 2.0 Ethernet ip=192.168.24.1 link=yes multicast=yes port=MII speed=1Gbit/s ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.5.0-49-generic 3.5.0-49.73~precise1 ProcVersionSignature: Ubuntu 3.5.0-49.73~precise1-generic 3.5.7.32 Uname: Linux 3.5.0-49-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. AplayDevices: Error: [Errno 2] No such file or directory ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Error: [Errno 2] No such file or directory Card0.Amixer.values: Error: [Errno 2] No such file or directory Date: Fri Apr 25 12:29:44 2014 HibernationDevice: RESUME=UUID=49bf70d1-5c38-4556-af24-1e32f3a74ae8 InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214) IwConfig: Error: [Errno 2] No such file or directory MachineType: LENOVO 10115 MarkForUpload: True ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-49-generic root=UUID=b6d1b294-53a0-4a20-a1f8-5f8781e05dcf ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.5.0-49-generic N/A - linux-backports-modules-3.5.0-49-generic N/A - linux-firmware 1.79.12 + linux-restricted-modules-3.5.0-49-generic N/A + linux-backports-modules-3.5.0-49-generic N/A + linux-firmware 1.79.12 RfKill: Error: [Errno 2] No such file or directory SourcePackage: linux-lts-quantal UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/21/2012 dmi.bios.vendor: LENOVO dmi.bios.version: EZKT15AUS dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: Win8 STD MM DPK IPG dmi.chassis.type: 3 dmi.chassis.vendor: LENOVO dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCentreQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion: dmi.product.name: 10115 dmi.product.version: IdeaCentre Q190 dmi.sys.vendor: LENOVO -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312853 Title: 3.5.0-49-generic made Sabrent USB-G1000 network card nonfunctional To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-lts-quantal/+bug/1312853/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs