This bug was fixed in the package empathy - 3.8.6-0ubuntu9.1

---------------
empathy (3.8.6-0ubuntu9.1) trusty; urgency=medium

  * debian/patches/git_correct_display_messages.patch:
    - "EmpathyChat: Fix pending messages not being displayed",
      thanks Lars Uebernickel and Xavier Claessens for investigating the
      issue (lp: #1261060)
 -- Sebastien Bacher <seb...@ubuntu.com>   Wed, 23 Apr 2014 15:35:16 +0200

** Changed in: empathy (Ubuntu Trusty)
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1261060

Title:
  sometime empathy chat dialogs open empty/with a negative unread count

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