Public bug reported:

Normally, when I press the KDE start menu using the mouse cursor, I expect the 
launcher menu to pop up. However, sometimes all the graphics freeze. I am able 
to move the mouse cursor, but nothing responds to left or right click input 
from the mouse. Only a restart of the Xorg server (ctrl-alt-backspace) recovers 
the situation, after which I am able to continue using the computer.
The occurances of this freeze are not very regular. Sometimes it happens 3-4 
times a week, sometimes it does not happen for a month. I'm currently using 
kubuntu 14.04, but I have seen this happen on earlier kubuntu releases. It is 
not reliably reproducible as far as I can see. However, it always occurs when I 
want to open the start menu.
As said, when the graphics freeze, the mouse cursor is still able to move. I'm 
also able to switch to another terminal (e.g. tty4) for a command line login.

I cannot find anything in the logs that I've checked. I have attached a Xorg 
log that was running during the freeze, and finishes with the restart of the x 
server. The only line that stood out to me was:
[2526140.102] setversion 1.4 failed: Permission denied
This happens just around the time that the freeze occured. Googling for this 
message did not help me any further

Around the time of freeze, dmesg shows:
[2523802.675887] audit_printk_skb: 6 callbacks suppressed
[2524530.823516] audit_printk_skb: 9 callbacks suppressed
[2526426.394799] init: tty4 main process ended, respawning
Restart of the server is at 2526426, the freeze occured about 3-4 minutes 
earlier.

I don't know which other logs or settings to check.

Further information:
-Hardware: Dell C521, AMD Athlon 64 X2, 3 GB RAM, Nvidia Geforce 9500GT
-I'm using Ubuntu 14.04 LTS
-Version of kde-workspace is 4:4.11.9-0ubuntu0.2
-Version of the nvidia drivers is 331.38

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: kde-window-manager 4:4.11.9-0ubuntu0.2
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: KDE
Date: Sun Jun 29 21:34:19 2014
InstallationDate: Installed on 2010-05-08 (1513 days ago)
InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427)
SourcePackage: kde-workspace
UpgradeStatus: Upgraded to trusty on 2014-05-31 (29 days ago)

** Affects: kde-workspace (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kde nvidia trusty

** Attachment added: "Xorg log up to restart of the Xorg server"
   
https://bugs.launchpad.net/bugs/1335678/+attachment/4142230/+files/Xorg.0.log.old

** Tags added: kde nvidia

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1335678

Title:
  KDE freezes when clicking start menu

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/kde-workspace/+bug/1335678/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to