extra info this is the initial error during release upgrade
ââââââââââââââââââââââââââââ⤠Configuring otrs2 âââââââââââââââââââââââââââââ â â â An error occurred while upgrading the database: â â /usr/share/dbconfig-common/scripts/otrs2/upgrade/mysql/3.2.1 exited with â non-zero status and ending with A fatal error occurred Please report this as a bug and include the files /var/log/dist-upgrade/main.log and /var/log/dist-upgrade/apt.log in your report. The upgrade has aborted. SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1) Could not install the upgrades The upgrade has aborted. Your system could be in an unusable state. A recovery will run now (dpkg --configure -a). Please report this bug in a browser at http://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+filebug and attach the files in /var/log/dist-upgrade/ to the bug report. installArchives() failed ** Attachment added: "main.log" https://bugs.launchpad.net/ubuntu/+source/otrs2/+bug/1343972/+attachment/4155585/+files/main.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1343972 Title: otrs 2 upgrade from Ubuntu 12.04 to 14.04 fails - otrs database upgrade incomplete ? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/otrs2/+bug/1343972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs