Public bug reported:
My System details: Linux 3.2.0-68-generic-pae i686 i686 (Ubuntu 12.04)
My problem : whether launched from icon or at command line, Ubuntu Software
center freezes on grey screen
1.I did $ software-center
=========================
I got
2014-09-05 16:42:41,090 - softwarecenter.ui.gtk3.app - INFO -
setting up proxy 'None'
2014-09-05 16:42:41,096 - softwarecenter.db.database - INFO -
open() database: path=None use_axi=True use_agent=True
2014-09-05 16:42:42,142 - softwarecenter.ui.gtk3.app - INFO -
show_available_packages: search_text is '', app is None.
And a grey screen
It wedged until I killed via the red button top left corner
<<The window "Ubuntu Software Center" is not responding>>
2. I did
========
As per
http://askubuntu.com/questions/133456/can-i-uninstall-and-reinstall-ubuntu-software-center
sudo apt-get remove software-center
sudo apt-get autoremove software-center
sudo apt-get update
sudo apt-get install software-center
Launched software-center at command line. Again It wedged until I killed
via the red button top left corner
3. I did
=========
cd ~/.config; rm -r software-center
sudo apt-get --purge --reinstall install software-center
Launched software-center at command line. Again It wedged until I
killed via the red button top left corner
4. I did software-center --debug
===========================
I got
2014-09-05 17:21:57,183 - softwarecenter.ui.gtk3.em - DEBUG - EM's: 17 15 21
2014-09-05 17:21:57,348 - softwarecenter.ui.gtk3.app - INFO - setting up proxy
'None'
2014-09-05 17:21:57,353 - softwarecenter.performance - DEBUG - opening the
pkginfo: 0.00448513031006
2014-09-05 17:21:57,353 - softwarecenter.db.database - INFO - open() database:
path=None use_axi=True use_agent=True
2014-09-05 17:21:57,355 - softwarecenter.performance - DEBUG - opening the
xapiandb: 0.00170803070068
2014-09-05 17:21:57,358 - softwarecenter.performance - DEBUG - building the
icon cache: 0.0024881362915
2014-09-05 17:21:57,370 - softwarecenter.performance - DEBUG - creating the
backend: 0.0121800899506
2014-09-05 17:21:57,370 - softwarecenter.performance - DEBUG - get the
app-manager: 5.81741333008e-05
2014-09-05 17:21:57,372 - softwarecenter.ui.gtk3.utils - DEBUG - Softwarecenter
style provider for ambiance Gtk theme:
/usr/share/software-center/ui/gtk3/css/softwarecenter.css
2014-09-05 17:21:57,393 - softwarecenter.performance - DEBUG - ViewManager:
0.0187640190125
2014-09-05 17:21:57,523 - softwarecenter.performance - DEBUG - building panes:
0.129604101181
2014-09-05 17:21:58,053 - softwarecenter.backend.reviews.rnr - DEBUG - refresh
with days_delta: 1
2014-09-05 17:21:58,054 - softwarecenter.backend.spawn_helper - DEBUG -
run_generic_piston_helper()
2014-09-05 17:21:58,058 - softwarecenter.backend.spawn_helper - DEBUG -
running: '['/usr/share/software-center/piston_generic_helper.py', '--datadir',
'/usr/share/software-center/', 'RatingsAndReviewsAPI', 'review_stats',
'{"days": 1}']' as pid: '10482'
2014-09-05 17:21:58,059 - softwarecenter.backend.reviews - DEBUG -
_retrieve_votes_from_server started
2014-09-05 17:21:58,059 - softwarecenter.backend.reviews - WARNING - Could not
get usefulness from server, no username in config file
2014-09-05 17:21:58,061 - softwarecenter.ui.gtk3.app - DEBUG - query for the
update-database exception 'org.freedesktop.DBus.Error.ServiceUnknown: The name
com.ubuntu.Softwarecenter was not provided by any .service files' (probably ok)
2014-09-05 17:21:58,061 - softwarecenter.performance - DEBUG - create review
loader: 0.537556886673
2014-09-05 17:21:58,062 - softwarecenter.plugin - DEBUG - no dir ''
2014-09-05 17:21:58,062 - softwarecenter.plugin - DEBUG - no dir
'/usr/share/software-center/plugins'
2014-09-05 17:21:58,062 - softwarecenter.plugin - DEBUG - no dir
'/home/rch/.local/share/software-center/plugins'
2014-09-05 17:21:58,062 - softwarecenter.plugin - DEBUG - plugins are '[]'
2014-09-05 17:21:58,062 - softwarecenter.performance - DEBUG - create plugin
manager: 0.000448942184448
2014-09-05 17:21:58,085 - softwarecenter.performance - DEBUG - create
SoftwareCenterApp: 0.776718139648
2014-09-05 17:21:58,302 - softwarecenter.ui.gtk3.app - INFO -
show_available_packages: search_text is '', app is None.
2014-09-05 17:21:58,303 - softwarecenter.ui.gtk3.panes.softwarepane - DEBUG -
show_appview_spinner
2014-09-05 17:21:58,318 - softwarecenter.ui.gtk3.app - DEBUG -
on_menu_file_activate
2014-09-05 17:21:58,388 - softwarecenter.backend.spawn_helper - DEBUG -
helper_finished: '10482' '0'
2014-09-05 17:21:58,389 - softwarecenter.backend.spawn_helper - DEBUG - got
data for cmd: '['/usr/share/software-center/piston_generic_helper.py',
'--datadir', '/usr/share/software-center/', 'RatingsAndReviewsAPI',
'review_stats', '{"days": 1}']'
='[
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x8ec7e4c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a57b4c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a57bcc>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a57bac>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a5724c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a572ac>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a5726c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a5730c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a572cc>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a5734c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a5732c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a5736c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9a571ac>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149b8c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149acc>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149a8c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149a6c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149a4c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149b6c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149b4c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x9149b2c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x91491ec>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x914964c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x914960c>,
<softwarecenter.backend.piston.rnrclient_pristine.ReviewsStats object at
0x91495ec>]'
2014-09-05 17:21:58,393 - softwarecenter.ui.gtk3.app - DEBUG -
on_review_stats_loaded: '5360'
5. Your kind help much appreciated
===========================
** Affects: software-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: software-center
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https://bugs.launchpad.net/bugs/1366109
Title:
software center freezes with grey screen
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