same here with Motorloa Razr I on ubuntu 14.04, unable to access phone storage. In Thunar XT890 device appears, but when clicking on it: "Unable to mount XT890 - Unable to open MTP device '[usb:003,005]'."
in syslog: Oct 17 11:46:17 ins kernel: [ 2431.192221] usb 3-4: new high-speed USB device number 5 using xhci_hcd Oct 17 11:46:17 ins kernel: [ 2431.211880] usb 3-4: New USB device found, idVendor=22b8, idProduct=710f Oct 17 11:46:17 ins kernel: [ 2431.211891] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 17 11:46:17 ins kernel: [ 2431.211896] usb 3-4: Product: XT890 Oct 17 11:46:17 ins kernel: [ 2431.211901] usb 3-4: Manufacturer: motorola Oct 17 11:46:17 ins kernel: [ 2431.211905] usb 3-4: SerialNumber: TA32402E4K Oct 17 11:46:17 ins kernel: [ 2431.213222] usb-storage 3-4:1.0: USB Mass Storage device detected Oct 17 11:46:17 ins kernel: [ 2431.213454] scsi8 : usb-storage 3-4:1.0 Oct 17 11:46:18 ins kernel: [ 2432.213594] scsi 8:0:0:0: CD-ROM motorola XT890 0001 PQ: 0 ANSI: 2 Oct 17 11:46:18 ins kernel: [ 2432.216542] sr1: scsi-1 drive Oct 17 11:46:18 ins kernel: [ 2432.217812] sr 8:0:0:0: Attached scsi CD-ROM sr1 Oct 17 11:46:18 ins kernel: [ 2432.218157] sr 8:0:0:0: Attached scsi generic sg4 type 5 Oct 17 11:46:19 ins kernel: [ 2433.645724] ISO 9660 Extensions: Microsoft Joliet Level 1 Oct 17 11:46:19 ins kernel: [ 2433.647333] ISOFS: changing to secondary root Oct 17 11:46:19 ins udisksd[2752]: Mounted /dev/sr1 at /media/anw/Device Manager on behalf of uid 1000 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1278970 Title: Motorola phones not discovered as MTP devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1278970/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
