> I notice that some people claim it works if they switch > from an USB3 to an USB2 port. As mentioned in the > first post, I did try that and it didn't change anything, > so I doubt this is the root cause.
Same here. I have both USB3 and USB2 on my computer, and connecting the scanner to the USB2 port didn't fix it. On Tue, Nov 11, 2014 at 5:57 AM, Theor <1312...@bugs.launchpad.net> wrote: > Christopher, > "Theor, did this problem not occur for you personally (not someone else on > another report of forum) in a release prior to Trusty?" > The previous releases were not LTS and I wouldn't use them natively, so I > can't tell. It used to work with 12.04LTS though. > > I notice that some people claim it works if they switch from an USB3 to > an USB2 port. As mentionned in the first post, I did try that and it > didn't change anything, so I doubt this is the root cause. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1312594 > > Title: > 04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer > > Status in “sane-backends” package in Ubuntu: > Incomplete > > Bug description: > My multifunction Samsung SCX3200 printer is not detected by sane, but > printing is fine. This scanner is faily generic and supported out of > the box by the Xerox MFP driver (sane default). > > Printer/scanner as seen by the kernel, device 007 : ID 04e8:3441 > > > -------------------------------------------------------------------------------------------- > $ lsusb > Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure > Applications Processor > Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub > Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver > Bus 003 Device 007: ID 04e8:3441 Samsung Electronics Co., Ltd > Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > > -------------------------------------------------------------------------------------------- > > The IDs are properly set in udev and sane.d configuration: > > > -------------------------------------------------------------------------------------------- > $ cat /lib/udev/rules.d/40-libsane.rules | grep 3441 > ATTRS{idVendor}=="04e8", ATTRS{idProduct}=="3441", > ENV{libsane_matched}="yes" > > $ cat /etc/sane.d/xerox_mfp.conf | grep 3441 > usb 0x04e8 0x3441 > > -------------------------------------------------------------------------------------------- > > Problem: sane-find-scanner can't find the scanner: > > > -------------------------------------------------------------------------------------------- > $ sudo sane-find-scanner -q > $ (no output) > $ sudo scanimage -L > > No scanners were identified. If you were expecting something different, > check that the scanner is plugged in, turned on and detected by the > sane-find-scanner tool (if appropriate). Please read the documentation > which came with this software (README, FAQ, manpages). > $ > > -------------------------------------------------------------------------------------------- > > The kernel module is properly loaded when the printer is connected, no > blacklisting : > > > -------------------------------------------------------------------------------------------- > $ sudo lsmod | grep usblp > usblp 22891 0 > > $ modinfo usblp > filename: > /lib/modules/3.13.0-24-generic/kernel/drivers/usb/class/usblp.ko > license: GPL > description: USB Printer Device Class driver > author: Michael Gee, Pavel Machek, Vojtech Pavlik, Randy Dunlap, Pete > Zaitcev, David Paschal > srcversion: BD8A318D5C286F1E78768B9 > alias: usb:v04B8p0202d*dc*dsc*dp*ic*isc*ip*in* > alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip03in* > alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip02in* > alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip01in* > alias: usb:v*p*d*dc07dsc01dp03ic*isc*ip*in* > alias: usb:v*p*d*dc07dsc01dp02ic*isc*ip*in* > alias: usb:v*p*d*dc07dsc01dp01ic*isc*ip*in* > depends: > intree: Y > vermagic: 3.13.0-24-generic SMP mod_unload modversions > signer: Magrathea: Glacier signing key > sig_key: 00:A5:A6:57:59:DE:47:4B:C5:C4:31:20:88:0C:1B:94:A5:39:F4:31 > sig_hashalgo: sha512 > parm: proto_bias:Favourite protocol number (int) > > -------------------------------------------------------------------------------------------- > > Simple-scan will just show a "Unable to start scan" error. > > Also tried: > - Running simple-scan and xscan as root > - Adding myself to lp, saned and scanner groups, then log off + log on > - Power cyling the printer, disconnected and plugged back in > - Switching USB port (USB2 <-> USB3) > - Restarting the udev service > > This scanner is faily generic and is supposed to be working OOTB since > 12.04: > > http://askubuntu.com/questions/88700/how-do-i-get-a-samsung-scx3200-multifunction-printer-scanner-working > http://ubuntuforums.org/showthread.php?t=1857478 > > I think this may be a bug with libsane. > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
