Public bug reported: During this test, an error dialog was thrown, reading:
The following mixer control(s) might be incorrectly set: Mic is at 0.0% Mic is muted Please try to fix that (e g by running "alsamixer -D hw:PCH" in a terminal) and see if that solves the problem. Would you like to continue troubleshooting anyway? However, the System Settings... -> Sound UI shows the mic as not muted. When I tried running the alsamixer command, I saw mic and mic-boost were both showing 0; I cranked them up to 100, but it made no difference. I also tried re-running this command with the mic/mic-boost still set to 100 and it threw the same error. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Uname: Linux 3.13.0-45-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: doctorow 2636 F.... pulseaudio /dev/snd/pcmC1D0c: doctorow 2636 F...m pulseaudio /dev/snd/pcmC1D0p: doctorow 2636 F...m pulseaudio /dev/snd/controlC0: doctorow 2636 F.... pulseaudio CurrentDesktop: Unity Date: Mon Jan 26 16:20:49 2015 InstallationDate: Installed on 2014-09-10 (138 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 0 3 1 : r e a d e r r o r : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: doctorow 2636 F.... pulseaudio /dev/snd/pcmC1D0c: doctorow 2636 F...m pulseaudio /dev/snd/pcmC1D0p: doctorow 2636 F...m pulseaudio /dev/snd/controlC0: doctorow 2636 F.... pulseaudio Symptom_Jack: Black Mic, Left Symptom_Type: No sound at all Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/24/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GIET75WW (2.25 ) dmi.board.asset.tag: Not Available dmi.board.name: 20ALCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98401 PRO dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20ALCTO1WW dmi.product.version: ThinkPad X240 dmi.sys.vendor: LENOVO mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414706 Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs