(In reply to steve hayes from comment #101)
> Going through the history of this, I spotted somone else's comment that the
> word nickname appeared on no less than 265 different threads on the
> getsatisfaction system, which sure sounds to me like a lot of people care
> (and will currently be in a state of disappointment)

I'm sorry to report that Getsatisfaction search (as well as the current
SUMO search) is notoriously bad about giving false search hits "just
because".  So I'd doubt as many as 50 getsatifaction threads were solid
hits about nickname autocomplete.  On the current SUMO it is maybe about
a dozen.

> Is there some sort of QA postmortem going on as to how this managed to get
> released in such a poor state?  I don't mean to express (or provoke) anger
> with this point, I just think it's really useful to contemplate how the
> organisation has managed such a cock-up and how not to do it again.

The issues that got us here are pretty well understood by those
involved. But probably the biggest hit to the end result (besides lack
of personnel and competing priorities) was the lack of automated tests.
Automated tests are in effect a spec - they define how the function
should behave. Without automated tests, it's a crap shoot to know
whether someone's new code functions worse, or better, than the old
code. But lack of tests is not the fault of the current developers.

> Would it help if I volunteered to evaluate what is now proposed?

If you wish to help, there are many opportunties to give of your time
(and time is what we most need).
https://wiki.mozilla.org/Thunderbird#Contributing

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https://bugs.launchpad.net/bugs/956618

Title:
  Nickname not over-riding names in email address

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