apport information ** Tags added: apport-collected
** Description changed: After a reboot due to a kernel update my HP1020 printer is not initialized. This is shown in my syslog: Mar 4 15:32:42 localhost kernel: [ 178.196280] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 Mar 4 15:32:42 localhost kernel: [ 178.198667] usblp0: removed Mar 4 15:32:53 localhost kernel: [ 189.196356] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 Mar 4 15:32:53 localhost kernel: [ 189.198743] usblp0: removed Mar 4 15:33:04 localhost kernel: [ 200.196869] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 Mar 4 15:33:04 localhost kernel: [ 200.199629] usblp0: removed Mar 4 15:33:15 localhost kernel: [ 211.200586] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 This just continues on for hundreds of entries until I unplug and replug the printer back it and recycle power to it several times. It will then eventually print a test page via 'CUPS'. Some other information from my syslog Mar 4 15:42:10 localhost kernel: [ 746.297929] usblp: can't set desired altsetting 0 on interface 0 Mar 4 15:42:10 localhost kernel: [ 746.488804] usb 1-3.5: USB disconnect, device number 5 Mar 4 15:42:14 localhost kernel: [ 750.528166] usb 1-3.5: new high-speed USB device number 7 using ehci-pci Mar 4 15:42:16 localhost udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.5 Mar 4 15:42:16 localhost colord: device removed: sysfs-Hewlett-Packard-HP_LaserJet_1020 Mar 4 15:42:23 localhost kernel: [ 758.976137] usb 1-3.5: new high-speed USB device number 8 using ehci-pci Mar 4 15:42:23 localhost kernel: [ 759.088384] usb 1-3.5: New USB device found, idVendor=03f0, idProduct=2b17 Mar 4 15:42:23 localhost kernel: [ 759.088389] usb 1-3.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Mar 4 15:42:23 localhost kernel: [ 759.088392] usb 1-3.5: Product: HP LaserJet 1020 Mar 4 15:42:23 localhost kernel: [ 759.088394] usb 1-3.5: Manufacturer: Hewlett-Packard Mar 4 15:42:23 localhost kernel: [ 759.088396] usb 1-3.5: SerialNumber: JL1F0DC Mar 4 15:42:23 localhost kernel: [ 759.091958] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 Mar 4 15:42:23 localhost logger: loading HP Device 001 008 Mar 4 15:42:23 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.5 Mar 4 15:42:23 localhost udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.5 Mar 4 15:42:23 localhost udev-configure-printer: MFG:Hewlett-Packard MDL:HP LaserJet 1020 SERN:- serial:JL1F0DC Mar 4 15:42:24 localhost kernel: [ 760.148568] usblp0: removed Mar 4 15:42:24 localhost kernel: [ 760.159830] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 Mar 4 15:42:24 localhost udev-configure-printer: URI contains USB serial number Mar 4 15:42:24 localhost udev-configure-printer: URI match: usb://HP/LaserJet%201020?serial=JL1F0DC Mar 4 15:42:24 localhost udev-configure-printer: SERN field matches USB serial number Mar 4 15:42:24 localhost udev-configure-printer: URI match: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC Mar 4 15:42:24 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201020?serial=JL1F0DC, normalized: laserjet 1020 serial jl1f0dc Mar 4 15:42:24 localhost udev-configure-printer: URI of print queue: usb://HP/LaserJet%201020?serial=JL1F0DC, normalized: laserjet 1020 serial jl1f0dc Mar 4 15:42:24 localhost udev-configure-printer: Queue ipp://localhost:631/printers/HP-LaserJet-1020 has matching device URI Mar 4 15:42:24 localhost udev-configure-printer: URI of detected printer: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC, normalized: laserjet 1020 serial jl1f0dc Mar 4 15:42:24 localhost udev-configure-printer: Queue ipp://localhost:631/printers/HP-LaserJet-1020 has matching device URI Mar 4 15:42:26 localhost kernel: [ 762.327990] usblp0: removed Mar 4 15:42:30 localhost colord: Device added: sysfs-Hewlett-Packard-HP_LaserJet_1020 chris@localhost:~$ lsb_release -rd Description: Ubuntu 14.04.2 LTS Release: 14.04 Kernel version 3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux chris@localhost:~$ lsusb Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 002: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 006: ID 1058:0830 Western Digital Technologies, Inc. Bus 001 Device 008: ID 03f0:2b17 Hewlett-Packard LaserJet 1020 Bus 001 Device 004: ID 0bc2:2120 Seagate RSS LLC Bus 001 Device 003: ID 050d:0237 Belkin Components F5U237 USB 2.0 7-Port Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 002: ID 1241:1166 Belkin MI-2150 Trust Mouse Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub chris@localhost:~$ hp-info -i HP Linux Imaging and Printing System (ver. 3.15.2) Device Information Utility ver. 5.2 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: No device found that support this feature. chris@localhost:~$ hp-makeuri 1:008 HP Linux Imaging and Printing System (ver. 3.15.2) Device URI Creation Utility ver. 5.0 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: Device not found chris@localhost:~$ lpinfo -v network ipp14 network ipps network https network ipp serial serial:/dev/ttyS0?baud=115200 network http direct hp:/usb/HP_LaserJet_1020?serial=JL1F0DC direct usb://HP/LaserJet%201020?serial=JL1F0DC network smb network socket direct hpfax network lpd direct parallel:/dev/lp0 - What should have happened - The printer should print after booting - without having to go through a bunch of steps to get it to work. It has - worked flawlessly in previous kernel versions. + What should have happened - The printer should print after booting without having to go through a bunch of steps to get it to work. It has worked flawlessly in previous kernel versions. + --- + ApportVersion: 2.14.1-0ubuntu3.7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: chris 3929 F.... pulseaudio + CurrentDesktop: GNOME + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6 + InstallationDate: Installed on 2014-10-24 (134 days ago) + InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) + IwConfig: + eth0 no wireless extensions. + + lo no wireless extensions. + MachineType: Dell Inc. OptiPlex 780 + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0x66 + ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-46-generic N/A + linux-backports-modules-3.13.0-46-generic N/A + linux-firmware 1.127.11 + RfKill: + + Tags: trusty + Uname: Linux 3.13.0-46-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/06/2013 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A15 + dmi.board.name: 0C27VV + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.asset.tag: LE0006476 + dmi.chassis.type: 6 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr: + dmi.product.name: OptiPlex 780 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1428356/+attachment/4337083/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1428356 Title: USB printer will not print after boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
