apport information ** Tags added: apport-collected freya
** Description changed: I purchased a new ACER Aspire E15 Start - ES1-512-C7UP laptop and wanted to use Elementary OS. (new stable version, based on Ubuntu) Touchpad is not working, USB Mouse is OK. Followed the steps describing here: https://wiki.ubuntu.com/DebuggingTouchpadDetection Could only attach 1 file, sadly. Situation: - touchpad never worked, - not listed among devices Thank you for any response in advance! + --- + ApportVersion: 2.14.1-0ubuntu3.8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: elementary 3305 F.... pulseaudio + CasperVersion: 1.340+elementary3~ubuntu14.04.1 + CurrentDesktop: Pantheon + DistroRelease: elementary OS 0.3 + LiveMediaBuild: elementary OS 0.3 "Freya" - Stable amd64 (20150411) + MachineType: Acer Aspire ES1-512 + NonfreeKernelModules: wl + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true boot=casper initrd=/casper/initrd.lz quiet splash -- BOOT_IMAGE=/casper/vmlinuz + ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-34-generic N/A + linux-backports-modules-3.16.0-34-generic N/A + linux-firmware 1.127.11 + Tags: freya + Uname: Linux 3.16.0-34-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/24/2014 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.09 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Aspire ES1-512 + dmi.board.vendor: Acer + dmi.board.version: V1.09 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.09 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09:rvnAcer:rnAspireES1-512:rvrV1.09:cvnAcer:ct10:cvrV1.09: + dmi.product.name: Aspire ES1-512 + dmi.product.version: V1.09 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1456119/+attachment/4410869/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1456119 Title: Kernel Touachpad bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1456119/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs